Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key

image

Play button

image

Play button

image

Progress

1/10

Click to flip

10 Cards in this Set

  • Front
  • Back
_____ refers to the collection of information – including what, when, how, and from whom – that will be used to determine the effectiveness of the training program.
A)Training effectiveness
B)Training outcomes
C)Evaluation design
D)Training evaluation
C)Evaluation design

page 197
What provides a way to understand the investments that training produces and provides information needed to improve training?
A)Evaluative design
B)Training evaluation
C)Training effectiveness
D)Training criteria
B)Training evaluation

page 198
_____ can be used as a "dress rehearsal" to show the program to managers, trainees, and customers.

A)Evaluative training
B)Summative evaluation
C)Formative evaluation
D)Pilot testing
D)Pilot testing

page 198
According to the book, all of the following are variables that should be considered in choosing a design EXCEPT:

A)how quickly the information can be adopted.
B)expertise.
C)change potential.
D)organizational culture.
A)how quickly the information can be adopted.

page 200
Identify the third level outcome amongst the following Kirkpatrick's four-level framework for categorizing training outcomes.

A)Results
B)Behavior
C)Learning
D)Reactions
B)Behavior

Page: 201 (Table 6.1)
Skill-based outcomes include acquisition or learning of skills and use of skills on the job.

A)True
B)False
A)True

page 201
Results are useful for identifying what trainees thought was successful or what inhibited learning.

A)True
B)False
B)False

page 203
Practicality refers to the degree to which outcomes can be measured consistently over time.

A)True
B)False
B)False

page 207
Utility analysis is a cost-benefit analysis method that involves assessing the dollar value of training based on estimates of the difference in job performance between trained and untrained employees, and the number of individuals trained.

A)True
B)False
A)True

page 223
There is not one accepted method for measuring intellectual or human capital.

A)True
B)False
A)True

page 225