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16 Cards in this Set

  • Front
  • Back
Product line
group of products closely related that satisfy a class of needs or are used together or are sold to same customer groups. Consists of many product items
Product mix
the number of product lines offered by the company
What innovators do differently than you and me
• Their early purchases encourage channels (retailers) to stock more of the product and give it shelf space.
• Provide early income that can be plowed into advertising to give much-needed early $$ back to company.
• Provide exposure to all the others for the product,
• Allow early feedback to work out bugs in the product or the marketing approach.
What Influences the Speed and Rate of Adoption?
Relative Advantage and Compatibility
Compatibility
fit with existing behavior, practices, norms?---Good example in the book—General Mills tries to make products one-handed—fit with lifestyle on the go
Divisibility
ease of trial
Relative Advantage
how much better than existing alternatives?
Reasons for New Product Failures
--Insignificant point of difference
--Incomplete market and product definition
--Too little market attractiveness
--Poor execution of marketing mix
--Poor product quality or sensitivity to critical needs
Poor timing, compared to competitors or world not ready for it
--No economical access to buyers
Four I's of services
Intangibility, Inconsistency, Inseparability, Inventory
Inseparablilty
Consumers often cannot distinguish the deliverer of the service from the service itself
Unsought goods
items that the consumer either does not know about or knows about but does not initially want
Types of Consumer Goods
Convience goods
Shopping Goods
Specialty Goods
Unsought Goods
3 classifications of services
Delivered by people or equipment
Profit or Nonprofit
Government Sponsored
New-product strategy development
stage of the new-product process that defines the role for a new product in terms of the firm's overall corporate objectives
Business Analysis
involves specifying the features of the product and the marketing strategy needed to commercialize it and making necessary financial projections
Commericialization
stage of new product process that involves positioning and launching a new product in full-scale production and sales