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25 Cards in this Set

  • Front
  • Back

Negotiation

A discussion set up or intended to produce a

settlement or agreement.

party

A group gathered for a special purpose or task

outcome

An end result; a consequence.

BATNA

The best alternative to a negotiated agreement, low acceptable value (outcome) to an individual for a negotiated agreement.

opponent

person who is on an opposing side in a game, controversy, or the like; adversary.

deal

An agreement, especially one that is mutually beneficial.

decision making

the cognitive process of reaching a decision

debating

To engage in argument by discussing opposing points. To engage in a formal discussion or argument.

competing style-strategy

I win-You loose

collaborating style-strategy

I win - you win

avoiding style-strategy

I loose - you loose

accommodating style-strategy

You win-I loose

compromising style-strategy

I win some you win some


I loose some you loose some

avoiding style-strategy

I loose You loose

auction tactic

Thebidding process is designed to create competition.When multiple parties wantthe same thing, pit them against one another.

brinksmanship tactic

Oneparty aggressively pursues a set of terms to the point at which the othernegotiating party must either agree or walk away.

bogey tactic

Negotiatorsuse the bogey tactic to pretend that an issue of little or no importance to himor her is very important.

chicken tactic

Negotiatorspropose extreme measures, often bluffs, to force the other party to chicken outand give them what they want.

defence in depth tactic

Severallayers of decision-making authority is used to allow further concessions eachtime the agreement goes through a different level of authority

deadlines tactic

Givethe other party a deadline forcing them to make a decision.

flinch tactic

It isshowing a strong negative physical reaction to a proposal.

good guy-bad guy tactic

usedin team negotiations where one member of the team makes extreme or unreasonabledemands, and the other offers a more rational approach.

highball-lowball tactic

sellersor buyers use a ridiculously high, or ridiculously low opening offer that willnever be achieved

nibble tactic

Nibblingis asking for proportionally small concessions that haven’t been discussedpreviously just before closing the deal

snow job tactic

Negotiatorsoverwhelm the other party with so much information that he or she hasdifficulty determining which facts are important, and which facts arediversions.