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15 Cards in this Set
- Front
- Back
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an organizational activity designed to facilitate long-term organization-wide changes
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Organization development
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withdrawing from or suppressing a conflict
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Avoiding
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Maintaining harmonious relationships by placing another's needs and concerns above one's own
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Accommodating
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to alter, transform or convert
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Change
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people who act as catalysts and assume the responsibility for influencing the change process
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change agents
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all parties in conflict seeking to satisfy their collective intrests
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collaborating
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two or more individuals giving up something of value to achieve a common goal or to arrive at a decision
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compromising
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the percieved differences between individuals that result in some form of interference or opposition
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conflict
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the ability to combine ideas in a unique way and to make unusual associations between them
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creativity
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satisfying one's own needs at the expense of another party
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forcing
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a view that conflict is natural and inevitable outcome in any organization
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human relations view of conflict
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the process of taking creative ideas and turning them into a useful product, service, or way of doing things
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innovation
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the process of prior efforts successfully coming together suddenly and the answer becoming clear
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inspiration
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a view that encourages conflict on the grounds that peaceful, harmonious organizations become rigid and stagnant
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stimulating view of conflict
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a view that all conflict is bad and has a negative effect on organizations and their members
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traditional view of conflict
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