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27 Cards in this Set
- Front
- Back
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Department Vision?
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To be the safest community in America.
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Department Value?
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- Integrity
- Courage - Accountability - Respect for People - Excellence |
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Integrity
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• Exhibits ethical behavior in all that he does
• Is honest and tells the truth in dealing with others • Avoids both the perception and reality of wrong-doing • Does not tolerate ethical lapses of others • Maintains trust and confidentiality • Keeps commitments, does what he says • When asked to do something, follows through and does it • Committed to do the right thing, even under pressure • Dependable, a person you can count on • Avoids over committing • Walks the talk, sets a good example • Adheres to and “lives” Metro’s values • Supports Metro’s strategic direction, vision, mission and goals • Acts with a sense of purpose/responsibility for Metro’s success • Provides clear direction, clarifies goals and expectations • Explains the relationship between the job and Metro’s mission/goals • Allocates resources and helps remove obstacles • Shows leadership, someone you are willing to follow |
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Courage
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• Does what is right and stands up for what he believes in
• Does the right thing even if it is not easy, expedient or popular • Willing to support others even under difficult circumstances • Does not play favorites or political games • Analyzes facts, situations and circumstances effectively • Exhibits sound judgment, making decisions or taking actions • Does not allow preconceived views to affect his judgment • Willing to make a tough decision even if it is not popular • Makes good decisions under pressure or in difficult situations • Takes corrective action in a timely, responsive manner • Takes the necessary action when it is needed • Willing to take a calculated risk • Speaks up and willing to challenge conventional wisdom • Stands by others when they take a reasonable risk • Able to manage effectively when there is uncertainty or ambiguity • Recognizes that there is often conflicting information • Deals with change in a positive and professional manner • Is flexible, adaptable and open to change |
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Accountability
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• Willing to take responsibility for his actions
• Accepts responsibility for his subordinates, team or unit • “Owns” the decision, even if it turns out wrong • Open to scrutiny and evaluation by others • Adheres to high standards of conduct and performance • Recognizes that he carries out the public trust • Communicates expectations and standards to others • Holds people accountable for their performance • Is self-directed, knows what to do • Performs work at a productive and high level • Shows initiative, does not wait to be told what to do • Able to achieve good performance even under pressure • Admits when he is wrong or makes a mistake • Learns from mistakes, problems and other situations • Does not place blame, point fingers or “pass the buck” • Is strong enough to admit fault, brave enough to fix it • Avoids defensiveness and stubbornness |
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Respect for People
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• Coaches, guides and helps people grow
• Builds confidence and shows encouragement • Asks people what they need to do their job better • Gives people the resources and training to do the job • Provides recognition and encouragement when performance improves • Treats others as he wants to be treated • Shows respect and dignity when dealing with others • Avoids public display of anger or criticism • Does not condescend or talk-down to people • Appreciates differences regardless of culture, race, sex, religion, etc. • Does not tolerate discrimination or demeaning remarks by others • Able to deal with conflict in a constructive and professional manner • Willing to be a good team player • Encourages and fosters teamwork with others • Supports collaboration and partnerships across the organization • Communicates clearly and consistently • Provides information in an accurate and timely manner • Approachable, encourages people to speak up • Asks for and accepts feedback without being defensive • Willing to listen, makes you feel that what you have to say is important |
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Excellence
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• Exhibits a positive, can-do attitude
• Tries to make the best of difficult situations • Avoids complaining, giving excuses and being negative • Contributes to a positive work environment, encourages success • Works to the best of his ability, gives 100% • Dedicated and has pride in his work • Exhibits professionalism and high standards • Cares and wants to make a difference • Has a focus on service and helping others • Delivers excellent service in all that he does • Sets high standards, wants to achieve excellent results • Values creativity, innovation, imagination and fresh ideas • Willing to think “outside the box” or try something new • Gives support and is open to new ideas or concepts • Looks for ways to improve • Interested in growing and getting better • Is not satisfied with mediocrity or “it is good enough” • Shows respect for learning, knowledge and education • Has an open mind, recognizes there is always a better way • Monitors and measures progress to enhance performance |
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How are the department values supported?
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By behaviors, demonstrated by the actions of members, as they live these values. All department members are expected to represent the values of the department while in the workplace and on-duty.
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Department Mission?
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partner with the community to provide outstanding service and protection through prevention, innovation and leadership.
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Department Goals?
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SERVE
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Department Goal: S ??
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Strengthen and Improve Homeland Security
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Department Goal: E ??
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Ensure the Safety of Our Community
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Department Goal: R ??
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Retain and Develop Leaders throughout the Department
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Department Goal: V ??
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Value and Sustain Excellent Service
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Department Goal: E (2)??
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Excel in Communications, Innovation and Operations
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Describe Goal 1: Strengthen and Improve Homeland Security.
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1. Develop and share timely, accurate and relevant information.
2. Identify and employ resources to support Homeland Security Prevention efforts. 3. Foster improved partnerships with key agencies and organizations. 4. Educate stakeholders to increase awareness and support. 5. Assess and improve post-event response capabilities. |
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Describe Goal 2: Ensure the safety of our community.
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1. Prevent crime through proactive policing strategies.
2. Provide effective and expedient crime fighting practices. 3. Maintain safe and secure detention facilities. 4. Utilize education, enforcement and engineering to ensure traffic safety. 5. Effectively collect, analyze, and utilize Community Crime Statistics. |
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Describe Goal 3: Retain and Develop Leaders throughout the Department
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Recruit, Select, and Retain the best people.
2. Provide training and development. 3. Mentor and Coach all of our people. 4. Encourage education and provide career guidance. 5. Facilitate career development and engage Succession planning. |
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Describe Goal 4: Value and Sustain Excellent Service
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1. Conduct assessments to evaluate the services being provided to the community.
2. Align services to the demands and needs of the community. 3. Establish quality standards to ensure appropriate levels of service. 4. Build new and strengthen existing partnerships. 5. Actively engage the community to help Metro improve. |
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Describe Goal 5: Excel in Communications, Innovation and Operations
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1. Communicate consistently, frequently, and on a timely basis.
2. Ensure strong fiscal responsibility. 3. Foster business practices which increase productivity, efficiency and communication. 4. Adopt innovative approaches and ideas to achieve improved performance. 5. Effectively use technology. |
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How does working through Community Oriented Policing help to improve the safety of our neighborhoods?
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LVMPD believes in and integrates using Partnerships with our Community to increase awareness and communication through a shared vision.
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By the department establishing two-way relationships with the community, it has developed ________ and __________.
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trust and transparency
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By incorporating programs in all segments of our community and the department, we create a:
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sense of ownership and involvement in keeping the community safe
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What is the main function of the department's COP teams?
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to offer extraordinary and continuous service to the community through involvement in outreach and education.
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What are some of the COP programs that the department has developed?
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1. Care Bear Program 2. Crime Stoppers 3. Safe Village 4. CIT 5. Gang Prevention Program 6. Hispanic HART Program 7. Safe Strip
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Factors that Block Successful Implementation are:
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• A top down approach in developing the plan with little input by employees or the public.
• Leadership that is not committed to follow through. • Failure to allocate resources to support the implementation of the plan. • Little or no systematic review of progress or goals and strategies. • Not holding people accountable for progress and results. • Inconsistent and ineffective communication regarding progress. |
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Factors that Support Successful Implementation are:
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• Strong, committed leadership that supports thinking and behaving strategically.
• Assignment of responsibility for goals/strategies to ensure accountability. • Meetings scheduled on a systematic basis to monitor and review progress. • Resources aligned and integrated to support successful implementation planning. • Training and Development to prepare people to understand/implement the plan. • Engaging and involving employees and the public in development and implementation. |
