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22 Cards in this Set
- Front
- Back
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The idea that managers are decision makers who allocate society’s resources to various ends.
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Modern Management
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Focus on workplace efficiency and productivity
Labor was in short supply – solution is to use labor more efficiently |
Classical Managment
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A typle of classical managment focused on lower-level managers dealing with everyday problems of the workforce
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Scientific Management
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A type of classical managment focused on top-level managers dealing with everyday problems of managing the entire organization
Identified management as an important element of organized society |
Classical Organization Theory
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Father of Scientific Management--who applied science to questions about efficiency, cooperation, and motivation
Failed to understand the psychological and sociological aspects of work |
Frederick Taylor (1856-1915)
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Efficiency experts
Time and motion studies |
Frank and Lillian Gilbreth
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the idea that each employee should report to only one supervisor
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Unity of Command –Henry Fayol
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planning, organizing, commanding and controlling
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Functions of management
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Bureaucratic organizations
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Efficiency
Predictability Calculability Control |
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Made a distinction between power and authority
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Max Weber (1864-1920)
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Practicing managers found that the ideas of the classical approach didn’t lead to total efficiency and workplace harmony. Which led to...
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Behavioral Management
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Focuses on individuals working in group settings
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The Human Relations Approach
of behavioral mngmnt |
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A study at the Western Electric Company
Illumination increases – productivity increases Illumination decreases – productivity increases |
Hawthorne Effect
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first female industrial psychologist
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Mary Parker Follett
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To develop good human relations, managers must know not only why their workers behave as they do, but also what psychological and social factors influence them.
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Integration of Behavioral Sciences
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The key feature is the use of decision-making,information systems, mathematics, and statistics toaid in resolving production and operations problems
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Decision Science
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*Viewed Decisions as programmed & nonprogrammed
*Decision Makers satisfice rather than optimize *Intelligence – Design – Choice |
Herbert Simon (1916-2001) – politician and social scientist
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A system is a collection of parts that operates independently to achieve common goals
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Systems Theory
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Systems consists of four components:
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inputs,processing, outputs, and feedback
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the elements of an organization are interconnected and linked to the environment
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Open Systems
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bridged behavioral and decision-making school
Leadership Motivation communication |
Chester Barnard (1886-1961)
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Emphasizes the multivariate nature of organizations
and attempts to understand how organizations operate under varying conditions and in specific circumstances |
Contingency Theory
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