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12 Cards in this Set
- Front
- Back
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modern management
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classical management
scientific management |
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gantt chart
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a tool developed by henry gannt that visually depicts the steps in a process
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classical organization theory
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develop basic principles that could guide the design, creation, and mainteneance of large organizations
identify the basic functions of managing organization |
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fayol
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divided anorganizaionts activities into six cxategories
14 principles to guide thinking of managers FIRST* to discuss management as a process |
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max weber
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bureaucracy
power - forced compliance authority - voluntary compliance |
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classical managements greatest contribution
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identified management as an important element of organized society
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qelton mayo
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the father of the human relations movement
reorganizing the work schedule to include more rest pauses for workers Hawthorne studies |
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hawthorne experiments
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lighting --- productivty increased in relation to the presence and attention of the researchers
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decision sciences
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modern management theories decision making to aid in making choices
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contingency theory
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a management theory describing the unique aspects of the situation that effect performance such as technology and the environment
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theory z
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combines american and japanese management practices
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tqm
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total quality management
constant continuing attainment of customer satisfaction |
