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10 Cards in this Set

  • Front
  • Back
Work group
A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility.
Work team
A group whose individual efforts result in performance that is greater than the sum of the individual inputs.
Problem-solving teams
Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
Self-managed work teams
Groups of 10 to 15 people who take on responsibilities of their former supervisors.
Cross-functional teams
Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
Virtual teams
Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
Multiteam systems
Systems in which different teams need to oordinate their efforts to produce a desired outcome.
Organizational demography
The degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover.
Reflexivity
A team characteristic of reflecting on ande adjusting the master plan when necessary.
Mental models
Team members' knowledge and beliefs about how the work gets done by the team.