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47 Cards in this Set

  • Front
  • Back
Macro environment
Forces affecting all organizations
Competitive environment
porter's five forces in an industry
What is the organizations environment?
All the forces outside the firms abstract boundries
The organizations goals and the plans and decisions it adopts to acheive them.
extent to which an organization acheives its goals
Outputs \ inputs
Realalistic and Challengng
Porter's three generic strategies
low cost, differentiation, focused
Two variables that describe an organization's environment
Change and Complexity
Formula for effectiveness
Eff= structure X environment
Speed of decision making needs to keep pace with the rate of...
environmental change
Mechanistic Structure
(Departmental Structure)
Simple and stable environment
Organic structure
(Dynamic structure)
Dynamic and complex environment
Born 1900-1945
Loyal, hardworking, financially conservative and faithful to institutions.
Baby Boomers
Born 1946-1964
Adept at dealing with politics and sense of who they are is connected to their career acheivements
Generation Xers
Born 1965-1980
Technologically savy, distrust of institutions, likely to change jobs and don't like to work past 5PM.
Born 1981-1999
Reject notion of rigid confines in a work place, not afraid to change entire careers, confident, high self esteem and enjoy team work
How To Succeed With Baby Boomers
Show respect
Choose face-to-face conversations.
Give them your full attention.
Play the game.
Learn the corporate history.
How To Succeed With Generation X
Lighten up.
Get over the notion of dues paying.
Give them space.
Use e-mail.
Get to the point
How To Succeed With Traditionalist
Appreciate their dedication.
Value their experience.
Offer them job security.
Honor the chain of command.
How To Succeed With Millennials
Provide timely feedback.
Find them a mentor.
Ask them their opinion.
Challenge them.
Common Gripes About Millennials
They lack creativity.
They like rewards, but not hard work.
Right One
The right to Free, informed consent. (Treat people as they knowingly consent to be treated).
Right two
The right to privacy. (The right to act at will outside of work and control information about your private life.)
Right three
The right to freedom of conscience. (The right to reject orders that violate common accepted moral principles, if the individual really believes in them).
Right four
The right to free speech. (The right to criticize the ethics of others’ action so long as the criticism is conscientious, truthful, and does not violate others’ rights).
Right five
The right to due process (The right to a fair and impartial hearing when the individual believes his or her rights were violated).
The 3 Canons of Justice
Distributive Justice Canon
Consistent Administration Canon
Restitution Canon
Distributive Justice Canon
treat people similarly who are similar in job-relevant ways
treat people differently who differ in job-relevant ways
differences in treatment should be in proportion to job-related differences
Consistent Administration Canon
rules should be clearly stated and consistently and impartially enforced
Restitution Canon
An individual who commits an injustice is responsible for the reimbursement of the victim’s suffering (but not for matters over which he or she has no control.)
Concept of Culture
The set of shared values, beliefs, and behaviors learned as a member of a social group
Characteristics of culture
The extent to which people prefer to be engaged in two or more tasks simultaneously
Concentrate on job
Take time commitments seriously
Low context, need information
Committed to the job
Adhere religiously to plans
Concerned about disturbing others and privacy
Show great respect for private property
Emphasize promptness
Used to short term relationships
Easily distracted
Consider time commitments an objective to be achieved, if possible
High context and already have information
More committed to the people they work with and human relationships
Easily change plans
More concerned with those who are related than privacy
Borrow and lend easily
Base promptness on the relationship
Tendency to build lifelong relationships
Risk Taking
paradigm is a set of rules and regulations that define boundries
What is the effect of a paradigm on creativity?
Good effect is that it tells you where/how to look for solutions.
Bad effect is that it limits creativity outside of the ‘boundaries’.
The act of making something out of nothing
The act of relating two or more previously unrelated phenomena
The act of altering something that already exists so that it can
perform its function better
perform a new function
perform in a different setting
be used by someone else
Why People Feel Uncreative
No credit
People see creativity only as “creation”, neglect synthesis, modification.
Self fulfilling prophecy
No Credit approach instills uncreative sense in person, they stop trying.
Bureaucratic Beat-Down
Organizations tend to punish rather than reward creativity in general.
General Reasons People Resist Change
Human inertia
Once we learn one way, we tend to keep doing it that way.
Bad choices in timing, usually during other focus.
People are not given the time to deliberate change.
Resistance to Change
Self interest
Different assessment
A series of interrelated and interdependent parts.