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20 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
define 3 relation codes
insured spouse
dep.
student
handicap depend.
family
what is cob
Coordination Of Benefits
-sometimes mbs have more than 1 ins. policy
0- primary by default
-1 primary ins.
-2 secondary
Ways to query a member:
-mbr ID
-alternate ID
-insured #
SS#
Client HQ billing process?
MHP01
medica
what does IVR do?
populated info
how to populate the IVR screen.
Press "NEXT " button
IVR HYPERLINKS
If you have no HQ code when logging call /generic HQ you can use:
ZZZ01
zztop
No pharmacy ID when logging call use this:
240
3 different ways doctors are identified in MedAccess
-DEA
-State ID
- NPI
List Dosage Forms ( how medications are billed)
1.Each
2.ML's
3.Grams
AB rating
exp