Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
9 Cards in this Set
- Front
- Back
Surface-level diversity
|
Differences in easily perceived characteristics, such as gender, race, ethnicity, age, or disability, that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes.
|
|
Deep-level diversity
|
Differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better.
|
|
Discrimination
|
Noting of a difference between things; often we refer to unfair discrimination, which means making judgements about individuals based on stereotypes regarding their demongraphic group
|
|
Biographical characteristics
|
Personal characteristics such as age, gender, race, and length of tenure that are objectives and easily obtained from personnel records. These characteristics are representative of surface-level diversity.
|
|
Ability
|
an individual's capacity to perform the various tasks in a job.
|
|
Intellectual abilities
|
the capacity to do mental activities thinking, reasoning, and problem solving.
|
|
General mental ability (GMA)
|
An overall factor of intelligence, as suggested by the positive correlations among specific intellectual ability dimensions.
|
|
Physical abilities
|
The capacity to do tasks that demand stamina, dexterity, strength, and similar characteristics.
|
|
Diversity management
|
The process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others.
|