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12 Cards in this Set
- Front
- Back
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Concerned with changing attitudes, perceptions, behaviors, and expectations.
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Organization Development
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Collaboration between managers and employees is necessary to:
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take advantage of skills and abilities of employees
eliminate aspects that retard employee growth, development, and group acceptance |
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OD Techniques
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Diagnostic Activites
Team Building Survey Feedback Third-Party Peacemaking Technostructural Activities Process Consultation Coaching and Counseling Planning and Goal Setting |
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Stages of Product Lifestyle
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Introduction
Growth Maturity Decline |
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Consists of surveys, questionnaires, interviews
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Diagnostic Activities
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Consists of interviewing team to determine problem areas and working on them off-site
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Team Building
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Consists of response to questionnaires and reviewing results and suggesting changes
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Survey Feedback
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Conflict resolution, mediation, or negotiation
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Third-Party Peacemaking
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Changing structure of organization
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Technostructural Activities
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Observe and report observations with final results being to improve observed process
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Process Consultation
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Nonevaluative feedback to individuals
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Coaching and Counseling
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Help managers improve their planning and goal setting
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Planning and Goal Setting
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