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81 Cards in this Set
- Front
- Back
Self-Concept
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Person's self-perception as a physical, social, spiritual being.
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Cognitions
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A person's knowledge, opinions, or beliefs.
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Self-Esteem
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One's overall self-evaluation.
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Self-Efficacy
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Belief in one's ability to do a task.
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Learned Helplessness
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Debilitating lack of faith in one's ability to control the situation.
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Self-Monitoring
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Observing one's own behavior and adapting it to the situation.
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Organizational Identification
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Organizational values or beliefs become part of one's self-identity.
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Personality
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Stable physical and mental characteristics responsible for a person's identity.
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Proactive Personality
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Action-oriented person who shows initiative and perseveres to change things.
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Internal Locus of Control
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Attributing outcomes to one's own actions.
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External Locus of Control
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Attributing outcomes to circumstances beyond one's control.
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Humility
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Considering the contributions of others and good fortune when gauging one's success.
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Ability
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Stable characteristic responsible for a person's maximum physical or mental performance.
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Skill
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Specific capacity to manipulate objects.
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Intelligence
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Capacity for constructive thinking reasoning, problem solving.
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Emotions
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Complex human reactions to personal achievements and setbacks that may be felt and displayed.
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Emotional Intelligence
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Ability to manage oneself and interact with others in mature and constructive ways.
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Value System
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The organization of one's beliefs about preferred ways of behaving and desired end-states.
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Terminal Values
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Personally preferred end-states of existence.
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Instrumental Values
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Personally preferred ways of behaving.
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Value congruence or person-culture fit
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The similarity between personal values and organizational values.
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Attitude
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Learned predisposition toward a given object.
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Affective Component
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The feelings or emotions one has about an object or situation.
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Cognitive Component
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The beliefs or ideas one has about an object or situation.
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Behavioral Component
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How one intends to act or behave toward someone or something.
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Cognitive Dissonance
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Psychological discomfort experienced when attitudes and behavioral are inconsistent.
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Organizational Commitment
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Extent to which an individual identifies with an organization and its goals.
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Psychological Contract
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An individual's perception about the terms and conditions of a reciprocal exchange with another party.
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Job Involvement
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Extent to which an individual is immersed in his or her present job.
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Job Satisfaction
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An affective or emotional response to one's job.
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Met Expectations
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The extent to which one receives what he/she expects from a job.
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Value Attainment
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The extent to which a job allows fulfillment of one's work values.
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Organizational Citizenship Behaviors (OCBs)
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Employee behaviors that exceed work-role requirements.
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Withdrawal Cognitions
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Overall thoughts and feelings about quitting a job.
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Perception
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Process of interpreting one's environment.
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Attention
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Being consciously aware of something or someone.
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Cognitive Categories
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Mental depositories for storing information.
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Schema
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Mental picture of an event or object.
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Stereotype
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Beliefs about the characteristics of a group.
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Sex-Role Stereotype
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Beliefs about appropriate roles for men and women.
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Self-Fulfilling Prophecy
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Someone's high expectations for another person result in high performance.
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Galatea Effect
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An individual's high self-expectations lead to high performance.
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Golem Effect
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Loss in performance due to low leader expectations.
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Causal Attributions
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Suspected or inferred causes of behavior.
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Internal Factors
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Personal characteristics that cause behavior.
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External Factors
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Environment characteristics that cause behavior.
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Fundamental Attribution Bias
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Ignoring environmental factors that affect behavior.
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Self-Serving Bias
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Talking more personal responsibility for success than failure.
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Motivation
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Psychological processes that arouse and direct goal-directed behavior.
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Content Theories of Motivation
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Identify internal factors influencing motivation.
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Process Theories of Motivatoin
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Identify the process by which internal factors and cognitions influence motivation.
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Needs
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Physiological or psychological deficiencies that arouse behavior.
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Need Hierarchy Theory
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Five Basic Needs: Physiological, safety, love, esteem, and self-actualization influence behavior.
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ERG Theory
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Three basic needs: existence, relatedness, and growth-influence behavior.
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Need for Achievement
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Desire to accomplish something difficult.
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Need for Affiliation
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Desire to spend time in social relationships and activities.
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Need for Power
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Desire to influence, coach, teach, or encourage others to achieve.
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Motivators
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Job characteristics associated with job satisfaction.
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Hygiene Factor
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Job characteristics associated with job dissatisfaction.
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Equity Theory
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Holds that motivation is a function of fairness in social exchanges.
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Negative Inequity
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Comparison in which another person receives greater outcomes for similar inputs.
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Positive Inequity
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Comparison in which another person receives lesser outcomes for similar inputs.
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Equity Sensitivity
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An individual's tolerance for negative and positive equity.
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Distributive Justice
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The perceived fairness of how resources and rewards are distributed.
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Procedural Justice
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The perceived fairness of the process and procedures used to make allocation decisions.
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Interactional Justice
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Extent to which people feel fairly treated when procedures are implemented.
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Expectancy Theory
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Holds that people are motivated to behave in ways that produce valued outcomes.
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Expectancy
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Belief that effort leads to a specific level of performance.
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Instrumentality
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A performance - outcome perception.
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Valence
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The value of a reward or outcome.
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Goal
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What an individual is trying to accomplish.
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Goal difficulty
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The amount of effort required to meet a goal.
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Goal Specificity
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Quantifiablility of a goal.
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Goal Commitment
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Amount of commitment to achieving a goal.
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Job Design
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Changing the content or process of a specific job to increase job satisfaction and performance.
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Scientific Management
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Using research and experimentation to find the most efficient way to perform a job.
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Job Enlargement
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Putting more variety into a job.
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Job Rotation
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Moving employees from one specialized job to another.
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Job Enrichment
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Building achievement, recognition, stimulation work, responsibility, and advancement into a job.
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Intrinsic Motivation
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Motivation caused by positive internal feelings.
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Core Job Dimensions
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Job characteristics found to various degrees in all jobs.
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