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20 Cards in this Set

  • Front
  • Back
people or organizations with needs or wants and the ability and willingness to buy
Market
a subgroup of people or organizations sharing one or more characteristics that cause them to have similar product needs
Market Segment
the process of dividing a market into meaningful, relatively similar, identifiable segments or groups
Market Segmentation
-more precise definition of customers needs and wants
-marketers can better define customer needs
-decision makers can focus effort and resources
The importance of Market Segmentation
-substantiality
-identifiability and measruability
-accessibility
-responsiveness
Criteria for successful market segmentation
segment must be large enough to warrant a special marketing mix
substantiality
segments must be identifiable and their size measurable
identifiability and measureability
members of targeted segments must be reachable with marketing mix
accessibility
unless segment responds to a marketing mix differently, no separate treatment is needed
responsiveness
- geography
-demographics
-psychographics
-benefits sought
-usage rate
bases for segmentation
-region of the country or world
-market size
-market density (number of people within a unit of land)
-climate changes
geographic segmentation
-age
-gender
-income
-ethnic background
-family life cycle
demographic segmentation
-personality
-motives
-lifestyles
-geodemographics
psychographic segmentation
segmenting potential customers into neighborhood lifestyle categories

combines geographic, demographic, and lifestyle segmentation
geodemographic segmentation
the process of grouping customers into market segments according to the benefits they seek from the product

ie: different cell phone plans
benefit segmentation
divides a market by the amount of product bought or consumed
usage-rate segmentation
purpose is to identify marketing opportunities
1. select a market or product category for study
2. choose a basis or bases for segmenting the market
3.select segmentation descriptors
4.profile and analyze segments
5. selct target markets
6. design, implement, and maintain appropriate marketing mixes
steps to segment a market
-undifferentiated strategy
-concentrated strategy
-multisegment strategy
strategies for selecting target markets
a group of people or organizations for which an organization designs, implements, and maintains a marketing mix intended to meet the needs of that group, resulting in mutually satisfying exchanges
target market
adopts a mass market philosophy, viewing the market as one big market with no individual segments
ie: flour and sugar

advantage: potential savings on marketing costs
disadvantage: unimaginative product offerings
undifferentiated targeting