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36 Cards in this Set

  • Front
  • Back
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based on the feelings consumers and businesses have about the overall organization and its individual brands.
overt names
reveal what a company does (Midwest Airlines, BMW Motorcycles)
implied names
contain recognizable words or word parts that convey what a company does. (FedEx, IBM)
Conceptual names
capture the essence of what a company does (Google, Krispy Kreme)
iconoclastic names
represent something unique, different, and memorable (Monster.com and Fathead.com)
corporate logo
a symbol used to identify a company and its brands, helping to convey the overall corporate image.
stimulus codability
when a logo elicits a consensual meaning among customers.
brands
are names assigned to an individual good or service or to a group of complementary products.
family brand
when a company offers a series or group of products under one brand name.
brand parity
occurs when there are few tangible distinctions between competing brands in mature markets.
brand equity
a set of characteristics that are unique to a brand. (the perception that a good or service with a given brand name is different and better).
brand metrics
measure returns on branding investments.
brand extension
the use of an established brand name on goods and services. (may or may not be related to core brand) (ex. Nike clothing)
flanker brand
the development of a new brand sold in the same category as another product.
ingredient branding
the placement of one brand within another brand, such as Intel processors in HP computers.
cooperative branding
the joint venture of two or more brands into a new good or service (citibank, AA, Mastercard)
complementary branding
the marketing of two brands together to encourage co-consumption or co-purchases (Seagram's 7 and 7-up)
private brands
(private labels, store brands) marketed by an organization and usually distributed exclusively within the organization's outlets.
positioning
process of creating a perception in the consumer's mind regarding the nature of a company and its products relative to competitiors.
attribute
a product trait or characteristic that sets it apart from other products.
use or application positioning
involves creating a memorable set of uses for a product (Arm & Hammer)
product user positioning
distinguishes a brand or product by clearly specifying who might use it.
brand infringement
occurs when a company creates a brand name that closely resembles a popular or successful brand
promotions opportunity analysis
the process marketers use to identify target audiences for a company's goods and services and the communication strategies needed to reach these audiences.
communication market analysis
the process of discovering the organization's strengths and weaknesses in the area of marketing communication and combining that information with an analysis of the opportunities and threats present in the firm's external environment.
market segmentation
the process of identifying specific purchasing groups based on their needs, attitudes, and interests.
message theme
an outline of the key ideas that the advertising program is supposed to convey.
leverage point
the key element in the advertisement that taps into, or activates, a consumer's personal value system (a value, idea, or concept).
appeal
how to design the ad that attracts attention or presents information to consumers (humor, fear, sexual suggestiveness, logic, and emotions)
executional framework
or theme, explains how the message will be delivered. (slice of life, fantasies, dramatizations, animation)
Cognitive
The person's mental images, understanding, and interpretations of the person, object, or issue
Affective
Contains the feelings or emotions a person has about the object, topic, or idea.
generic messages
direct promotions of product attributes or benefits without any claim of superiority (works best for brand leaders; eg. Campbell's)
preemptive messages
claims superiority on a product's specific attribute or benefit. (prevents competition from same or similar response)
unique selling proposition
an explicit, testable claim of uniqueness or superiority that can be supported in some manner.
hyperbole
makes an untestable claim based on some attribute or benefit. (NBC has America's Favorite comedians)