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40 Cards in this Set
- Front
- Back
Which of the following best describes marketing? |
Marketing should guide production, accounting, and financial activities |
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Macro-Marketing: |
is concerned with the flow of need-satisfying goods and services from producer to consumer |
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When a firm manufactures a products and is uncertain about whether customers will wants to buys its products, that firm is experiencing the __________ function of marketing |
risk taking |
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In the context of the universal functions of marketing, the ______ function of marketing involves holding goods until customers need them |
storing |
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Which of the following marketing involves sorting products according to their size and quality, helping to reduce their need for inspect, and sampling? |
the standardization and grading function |
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Based on the following company statements, which company is most likely to be in the marketing company era? |
Long range plan |
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which of the following is NOT a reason why a restaurant may have low customer value? |
the cost of the dining experience is less than its perceived value |
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Which of the following is a difference between business firms and nonprofit firms with regars to the marketing concept? |
Nonprofit organizations key measures of long-term success differ from those of other business firms |
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The concept of social responsibility is challenging for marketers except when... |
the needs of consumers and the society can be served at a profit |
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A __________specifies a target market and a related marketing mix |
marketing strategy |
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the variables that a company puts together in an attempt to satisfy a particular set of customers that it wants to appeal to is called a |
marketing mix |
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Which of the following statements about mass marketing is true |
mass marketing assumes that everyone is basically the same |
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Which of the following statements is true about target marketing? |
target marketing is limited to fairly homogeneous market segments |
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with which of the four Ps of the marketing mix are retailers, wholesalers, warhouses, and transportation firms associated? |
Place |
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Which form of promotion involves direct spoken communication between sellers and potential customers that may happen face- to0 face, over the phone, or via video conference over the internet? |
personal selling |
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Which of the following statements about the marketing mix variables is FALSE? |
the marketing mix variable "Price" is more important than "place'' |
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Natural essences, a company that manufactures hair products, offers "dollar-off coupons" to adult women to get them to try its shampoos and conditioners, this is an example of: |
sales promotion |
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What is the purpose of a SWOT analysis? |
to develop screening criteria that will help a company identify what marketing strategy to pursue |
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which of the following scenarios best describes differentiation? |
the firms marketing mix is distinct from what is available from a competitor |
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Trying to increase sales by selling present products in new markets is known as: |
Market Development |
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Which of the following types of opportunities involves the greatest risk? |
Diversification |
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When looking for attractive opportunities, a market manager for a clothing manufacturer should consider |
all of the answers |
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When some consumers see the marketing mixes being offered by various firms as being different, but other consumers sonsider these alternatices to be close substitutes for each other, the competitive situation is described as: |
monopolistic competition |
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In order to identify potential competitors, it is important to take the viewpoint of ________ when conducting a competitor analysis |
target customers |
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what is the purpose of a competitor matrix |
to help a firm compare its strengths and weaknesses with those of its competitors |
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Which of the following is true of the economic envirnment? |
it can change rapidly |
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Which of the following is not a variable associated with the cultural and social environment? |
technological innovation |
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When a large % of people are concentrated in urban areas, such as in the US... |
place and promotion decisions are often simplified |
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which of the following best describes the idea that is it important to meet present needs without compromising the ability of future generations to meet their own needs? |
sustainability |
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which of the following statements is true regarding GE strategic planning grid? |
GE may continue to support an existing yellow business but will probably reject a proposal for a new one, as yellow businesses are borderline cases |
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when identifying a company's market, managers need to avoid the mistake of______. |
describing their markets solely in terms of the products they sell |
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A product-market is one in which: |
none of these are true |
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A complete product - market definition includes all of the following descriptions except: |
whoare the firm's competitors |
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Customer type: |
refers to the final consumer or user of a product type |
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What is the main difference between naming broad product markets and market segmentation? |
Naming involves breaking down markets, while segmentation involves aggregating customers with similar needs |
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A target marketer whouses a single marketing mix strategy to appeal to both office tablet computer users and hometablet computer users is applying the _____. |
combined target market approach |
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A target marketer houses two different marketing mix strategies to make two separate appeals to office tablet and home tablet users is applying the _________ |
multiple target market approach |
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In segmenting the cell phone user product-market cell phone maker................. |
combiner |
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Positioning is a marketing management aid that refers to: |
all of these are true |
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Ford Co. asks members of its target market to rate its cars and those of GM and Chrysler on a 7 point scale in terms of two dimensions so that it can establish a quadrant-grid map of these ratings. Wht type of analysis are they conducting? |
Positioning |