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10 Cards in this Set
- Front
- Back
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________ are formallydefined, standardized processes that involve day-to-day operations. |
Structuredprocesses |
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Which of thefollowing is an example of a structured process? |
purchasingraw materials |
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________are flexible, informal, and adaptive processes that normally involve strategicand less specific managerial decisions and activities. |
Dynamic processes |
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Whichof the following is an example of a dynamic process? |
Nike uses Facebookand Twitter to generate buzz about its new line of running shoes. |
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Whichof the following is a characteristic of dynamic processes? |
Theyare adaptive processes that change structure rapidly and readily. |
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Which of thefollowing workgroup processes is related to sales and marketing? |
leadtracking |
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Whichof the following workgroup processes is related to operations? |
finishedgoods inventory management |
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Whichof the following workgroup processes is related to manufacturing? |
planningand scheduling |
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Whichof the following workgroup processes is related to customer service? |
account tracking |
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Whichof the following workgroup processes is related to human resources? |
assessment |
