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7 Cards in this Set

  • Front
  • Back
For ERP to integrate everything, there must be -------- components or services
plug-and-play
All modules of an ERP vendor must be ----------
interoperable
Software from multiple ERP vendors must be -----------

The infrastructure beneath must be hidden from ------ and --------
inoperable, users and customers.
Lean and agile in using resources
Proactive in addressing changes in the market
Quick to respond and adapt to advances in technology
Transformational in its processes, structure and HR initiatives to match a changing and dynamic workforce
why an organization would implement SOA
Reliable information access
Avoids data and operations redundancy
Delivery and cycle time reduction
Cost reduction
Easy adaptability
Improved scalability
Global outreach
E-business support
advantages of SOA enabled ERP
Time-consuming
Expensive
Lack of conformity of modules
Vendor dependence
Too many features
Too much complexity
Questionable scalability
Not enough extended ERP capability
disadvantages of SOA enabled ERP
SLAs must include IT ---------
SLAs are between your organization and -------- organizations
SLAs define how you will -------- the outsourcing organization’s efforts
These measures are in -----------
success metrics, outsourcing, measure, service level specifications (SLS) or service level objectives (SLO)