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9 Cards in this Set
- Front
- Back
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a formal, contractually obligated agreement between two parties.
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service level agreement (SLA)
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web centric metrics woul appear in a supporting document other than an SLA called a
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service level specification (SLS) or service level objective (SLO)
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supplies software applications over the internet that would otherwise reside on customers computers.
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application service provider (ASP)
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a rigorous and well informed organizational methodology for developing a business continuity plan
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business continuity planning
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a step by step guideline defing how the organization will recover from a disaster or extended disruption of its business processes
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business continuity plan
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in BCP analysis phase you perform
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impact analysis, threat analysis, and impact scenario analysis, and then build a requirement recovery document
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impact analyis is often called ------ which is the process of evaluating IT assets, their importance of the organization, and their susceptibility to thereats
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risk assesment
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a detailed document which describes the distinction between critical and non critical IT systems and information, each possible threa, and possible worst case scenarios that can result from each disaster.
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requirement recovery document
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what are the steps of business continuity planning
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organizational strategic plan, analysis, design, implementation, testing, maintenance
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