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67 Cards in this Set
- Front
- Back
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Business metrics that describe the performance of critical business activities are known as: a. Key performance indicators b. Residual risk assessments c. Business continuity plans d. Business intelligence analyses e. Decision trees |
a. Key performance indicators |
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What type of problem has an optimal solution can be reached through single set of steps based on an algorithm? a. Strategic b. Structured c. Management d. Collaborative e. Unstructured |
b. Structured |
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A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a: a. Planning Horizon b. Digital dashboard c. Expert system d. Neural network e. Geographic information system |
b. Digital dashboard |
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In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process? a. Choice Phase b. Design Phase c. Functional Phase d. Intelligence Phase e. Operational Phase |
b. Design Phase |
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Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? a. Batch b. Drill-down c. Exception d. Ad hoc e. Annual |
c. Exception |
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A graphical description of a database that describes the way in which an organization’s data and business activities are associated with one another is known as_______________: a. A Model of Efficiency b. An Entity Relationship Diagram c. An Enterprise Resource Design d. A Throughput Analysis e. An Artificial Database Scheme |
b. An Entity Relationship Diagram |
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In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key? a. A field b. A form c. A record d. A list e. A deposit |
c. A record |
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With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity? a. Entity Attribute b. Entity Class c. Entity Key d. Entity Model e. Entity Table |
b. Entity Class |
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Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem? a. Data isolation b. Data inconsistency c. Data devaluation d. Data compression e. Data validation |
b. Data inconsistency |
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In the case study discussed in Database Management class, how did marketing use information to improve the profitability of their sales? a. Sales data helped develop a product “recommender” system like Amazon’s b. More accurate calculation of sales commissions c. Restocking levels were determined based on sales forecasts d. Customers were classified according into a status level and market segment e. Sales channels were selected for customers based on responses to promotions |
d. Customers were classified according into a status level and market segment |
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The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), and what other characteristic? a. Variety (integrating data from multiples sources) b. Vagueness (using data without a clear definition) c. Valuation (using data that has significant economic value) d. Visual (using data that can be displayed graphically) e. Vertical (using data related only to one market) |
a. Variety (integrating data from multiples sources) |
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What type of data mining analysis identifies patterns in the data based on geographic (physical) or temporal (time) proximity? a. Classification b. Clustering c. Association d. Sequencing e. Forecasting |
b. Clustering |
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The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), and what other characteristic? a. Variety (integrating data from multiples sources) b. Vagueness (using data without a clear definition) c. Valuation (using data that has significant economic value) d. Visual (using data that can be displayed graphically) e. Vertical (using data related only to one market) |
a. Variety (integrating data from multiples sources) |
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Concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discussed in relation to what topic? a. Telemedicine b. Crowdsourcing c. Click-stream analysis d. Data mining e. Project management |
d. Data mining |
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When analyzing a set of click-stream data, what term is used describe thepercentage of rows containing an item relative to the total number of rows? a. Projection b. Visualization c. Support d. Metadata e. Induction |
c. Support |
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What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)? a. Simplification b. Variable c. Projection d. Context e. Function |
c. Projection |
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What type of data structure allows us to organizemulti-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)? a. Neural network b. Click stream c. Data cube d. Executive dashboard e. Decision support system |
c. Data cube |
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When displaying a webpage, such as http://www.u.arizona.edu/~wilbur, what is the name of the directory the web browser will check in the “wilbur” account for the “index.html” website? a. The “home” directory b. The “public_html” directory c. The “www” directory d. The “web” directory e. The “wilbur” directory |
b. The “public_html” directory |
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In our discussion of the Eller websites, issues such as user interface consistency, design standards, and branding are all components contributing to what larger issue? a. Website Value Proposition b. Information privacy c. Six Sigma Certification d. Spatial frequency reuse e. Information Transparency |
a. Website Value Proposition |
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In the management of the Eller College of Management’s website, which of the following is considered as the highest priority in the website transformation process? a. Consistent design and navigation b. Enhance interactive components c. Timely and easy updates d. Usability on desktop and mobile e. Defined audience |
e. Defined audience |
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Which of the POUR principles of accessibility focuses on the need to convert non-textual information into another format, such as from audio to text? a. Converting the non-textual information makes the content more perceivable b. Converting the non-textual information makes the content more operable c. Converting the non-textual information makes the content more understandable d. Converting the non-textual information makes the content more robust e. Converting the non-textual information makes the content more confidential |
a. Converting the non-textual information makes the content more perceivable |
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In our discussion of the Eller websites, issues such as user interface consistency, design standards, and branding are all components contributing to what larger issue? a. Information privacy b. Website Value Proposition c. Six Sigma Certification d. Spatial frequency reuse e. Information Transparency |
b. Website Value Proposition |
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In the URL (Uniform Resource Locator) “http://www.arizona.edu”, what does “.edu” define? a. Browser b. Domain c. Protocol d. Resource e. Server |
b. Domain |
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According to our guest speaker who spoke on managing the development of Eller websites, what is the most important skill a business person working with technology should have? a. Understanding cost management b. Effective communication skills c. Ability to work under pressure d. Knowledge of content management systems e. Ability to work independently |
b. Effective communication skills |
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What technology was developed to address problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others? a. Data Mining b. Communities of practice c. Executive Dashboard d. Group Decision Support Systems e. Crowdsourcing |
d. Group Decision Support Systems |
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The success of a Group Decision Support System (GDSS) is based upon two key features: contributor anonymity (i.e., the identity of the person making the comment or suggestion is not known), and what other important feature? a. Analytical CRM b. Reintermiediation c. Disintermediation d. Parallel Discussions e. Six Sigma |
d. Parallel Discussions |
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he sequence of activities performed by users of GroupSystems’ ThinkTank product directly parallel the steps in what other business process? a. Transaction processing system b. Operational CRM c. Knowledge management cycle d. Economic globalization e. Just-in-time Inventory Management |
c. Knowledge management cycle |
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The task of brainstormingin a group decision support system is similar to what step in the knowledge management cycle? a. Disseminate b. Publish c. Refine d. Store e. Create |
e. Create |
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How does telemedicine improve the delivery of medical care in rural communities? a. Telemedicine allows patients to make a preliminary self-diagnosis online b. Telemedicine prevents physicians from making errors during surgery c. Telemedicine reduces the need for patients to travel to physician’s offices d. “Telemedicine Avatars” can perform routine procedures without the physician e. Telemedicine will allow a physician to meet with multiple patients at the same time |
c. Telemedicine reduces the need for patients to travel to physician’s offices |
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What technique has been used by companies such as Starbucks and Netflix used to engage large numbers of non-employees to innovate, manage, design and market new products? a. Executive dashboards b. Click-stream analysis c. Capacity planning d. Crowdsourcing e. Six Sigma |
d. Crowdsourcing |
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What collaboration tool was discussed in class that enhances the participants’ contextual awareness by sharing non-verbal information during meetings? a. Teleportation b. Twitter c. Telepresence d. Crowdsourcing e. Six Sigma |
c. Telepresence |
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In the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, described how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way? a. Offering access to healthcare to individuals in correctional institutions b. Offering bundled, same-day assessment in the diagnosis of breast cancer c. Referrals for individuals calling the Poison and Drug Information Center d. Offering robotic surgery to military personnel in battlefields e. Offering on-site training physicians and nursing staff in rural communities |
b. Offering bundled, same-day assessment in the diagnosis of breast cancer |
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What is the process of solving problems and producing things by connecting people that you otherwise would not know using the internet? a. Data mining b. Knowledge management c. Group decision support systems d. Crowdsourcing e. Distance learning |
d. Crowdsourcing |
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What technology was developed to address problems such as a lack of focus, fear of speaking, hidden agendas and misunderstandings then collaborating with others? a. Data Mining b. Communities of practice c. Executive Dashboard d. Group Decision Support Systems e. Crowdsourcing |
d. Group Decision Support Systems |
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Which of the following types of distance learning experiences are not taught in the presence of an instructor, but rather independently viewed by student online and at their pace? a. Asynchronous classes b. Synchronous classes c. Hybrid classes d. Accessible classes e. Globalized classes |
a. Asynchronous classes |
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in the McGinn model of design, the least commoncategory of design elements would be related to what factor in the McGinn model? a. Context b. Culture c. Human Sensory d. Group e. Individual |
e. Individual |
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A feature of an object that limits possible (often incorrect) uses of a device is known as: a. False causality b. A visible metaphor c. A conceptual distinction d. An affordance e. A constraint |
e. A constraint |
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Universal or accessible design should be viewed as a subset of what larger design issue? a. Affordances b. Constraints c. Metaphors d. Usability e. Distinctions |
d. Usability |
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Which of the following would motivate businesses to create accessible eCommerce websites for their customers? a. The website is likely easier for all users to navigate b. Usable designs are often better designs c. To capitalize on a larger base of potential customers d. To comply with ADA and Section 508 of the Rehabilitation Act e. All (A-D) of the above |
e. All (A-D) of the above |
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Physical properties (shape, texture, color, etc.) of an object that allow someone to use an object correctly without the need for labels or instructions are known as: a. Constraints b. Affordances c. Distinctions d. Feedback e. Models |
b. Affordances |
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Assume you need to put a sign that says “PUSH” on a door handle to explain the correct way to operate the door.The “PUSH” sign helps a user understand what aspect of usability? a. The sign explains a perceptible affordance b. The sign explains a correct rejection c. The sign explains a hidden affordance d. The sign explains a false affordance e. The sign explains a consistent affordance |
d. The sign explains a false affordance |
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Which of the POUR principles of accessibility focuses on the need to convert non-textual information into another format, such as from audio to text? a. Converting the non-textual information makes the content more perceivable b.Converting the non-textual information makes the content more operable c. Converting the non-textual information makes the content more understandable d. Converting the non-textual information makes the content more robust e. Converting the non-textual information makes the content more confidential |
a. Converting the non-textual information makes the content more perceivable |
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In the Thoughtful Designvideo case, Don Norman explained cultural perceptions in design through the use of what common, everyday item? a. Opening and closing a door b. Salt and pepper shakers c. A shopping cart d. The signs on restroom doors e. Trash and cigarette waste containers |
b. Salt and pepper shakers |
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From a user’s perspective, perceived affordances would include actual perceptible design affordances and what other category of perceptual affordances? a. Correct rejection of design characteristics that are not affordances b. Hidden design affordances c. Design mitigation affordances d. False or fake design affordances e. Accessible affordances |
d. False or fake design affordances |
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In the “Don Norman: Thoughtful Design” Video Case, what did he say was the most important part / thing to take into account when creating a good and thoughtful design? a. Simplicity b. Flexibility c. How will it works d. How the designer thinks it should work e. How the user thinks it should work |
e. How the user thinks it should work |
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e. Accessible affordances46. In the “Don Norman: Thoughtful Design” Video Case, what did he say was the most important part / thing to take into account when creating a good and thoughtful design? a. Simplicity b. Flexibility c. How will it works d. How the designer thinks it should work e. How the user thinks it should work |
e. How the user thinks it should work |
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Subjective knowledge that is based an individual’s experiences is known as what? a. Refined knowledge b. Tacit knowledge c. Technical knowledge d. Explicit knowledge e. Procedural knowledge |
b. Tacit knowledge |
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COPLINK, developed at the University of Arizona in the MIS Department’s Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name).Upon what information system technology is this system’sdesign based? a. Knowledge management b. Group decision support sytems c. Crowdsourcing d. Telepresence e. Spiderweb Mapping |
a. Knowledge management |
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In addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess? a. It is an entity class b. It solves a structured problem c. It is always displayed visually d. It is actionable e. It is consistent |
d. It is actionable |
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The terms “contextual,” “relevant,” and “actionable” are commonly related to what term? a. Information b. Knowledge c. Repository d. Alignment e. Relationship |
b. Knowledge |
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An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: a. Converting explicit knowledge into tacit knowledge b. Converting tacit knowledge into explicit knowledge c. Creating a community of practice d. A time-delayed response e. Dependent demand |
b. Converting tacit knowledge into explicit knowledge |
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Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab? a. Best practices community b. Knowledge management cycle c. Intellectual capital community d. Community of practice e. Click-stream analysis |
d. Community of practice |
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The estimated yearly cost of reading privacy policies in the US is in the order of: a. Negligible b. Thousands of dollars c. Millions of dollars d. Billions of dollars e. Nobody tried to estimate such cost |
d. Billions of dollars |
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What is a privacy/security seal? a. A tool to protect Excel files b. The logo of the Center for Democracy and Technology c. A logo demonstrating that a website follows specified privacy protection standards d. An antivirus e. None of the above |
A logo demonstrating that a website follows specified privacy protection standards |
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What is P3P? a. A language for machine-readable privacy policies b. An encryption algorithm c. A system for secure online payments d. A warning system for unsecured wi-fi connections e. A group of social activists and hackers |
a. A language for machine-readable privacy policies |
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What is NOTa factorcontributing to the Bullwhip Effect? a. Shortage Gaming b. Outsourcing c. Price Promotions d. Batch Purchasing e. Forecasting/Trend Analysis |
b. Outsourcing |
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The term used to define the degree to which a goal is achieved is: a. Efficiency b. Productivity c. Effectiveness d. Enhancement e. Expectations |
c. Effectiveness |
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Which of the following causes of the bullwhip effect is related to a trading partner intentionallysharing inaccurate information with a company’s future inventory requirements? a. Shortage Gaming b. Outsourcing c. Price Promotions d. Batch Purchasing e. Forecasting/Trend Analysis |
a. Shortage Gaming |
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In the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor’s performance? a. Efficiency b. Mapping c. Effectiveness d. Productivity e. Modeling |
c. Effectiveness |
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What term is used to describe the behavior where small changes in customer demand that result in large variations in raw material orders causing inefficiency in the supply chain? a. Supply Chain Operations Reference (SCOR) Model b. Bullwhip effect c. Just-In-Time Orders d. Reverse Auctions e. Single-Minute Exchange of Dies (SMED) |
b. Bullwhip effect |
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In the Video Case on Decision Matrices, what is the goal of decision matrices? a. Improve the process by which we make decisions b. Improve the quality of decisions made c. Improve the speed of making decisions d. Improve the collaboration when making decisions e. All of the other answers are correct |
a. Improve the process by which we make decisions |
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In the Video Case on Decision Matrices, what is the goal of weighting decision matrices? a. Prioritize the most important quantitative decision criteria b. Prioritize the most important qualitative decision criteria c. Prioritize the most important productivity decision criteria d. Determine which portion of the decision will be made based on the matrix e. Determine the quality of the data feeding the decision |
a. Prioritize the most important quantitative decision criteria |
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According to the Video Case on Decision Matrices, what factors should be used when making a decision? a. Only Quantitative factors b. Only Qualitative Factors c. Only Productivity Factors d. Quantitative and Qualitative Factors e. Qualitative, Quantitative, and Productivity Factors |
d. Quantitative and Qualitative Factors |
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In a project plan, the set of tasks that define the minimumamount of time required to complete the project is known as the: a. Milestone b. Project plan c. Work product d. Work breakdown structure e. Critical Path |
e. Critical Path |
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Developed by the US Navy, a PERT (Program Evaluation Review Technique) chart would help a project manager understand what aspect of a project? a. Whether the major project milestones are being completed on budget b. Individual work assignments for persons assigned to the project c. The project milestones and the order they are scheduled to be completed d. Whether project tasks have been organized in the most efficient order e. The quality of the work performed during each major project milestone |
c. The project milestones and the order they are scheduled to be completed |
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Which of the project management documents includes all three of the triple constraints? a. Spiderweb Diagram b. PERT Chart c. Gantt Chart d. Cross-functional Diagram e. Hierarchical Diagram |
c. Gantt Chart |
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In project management, the “Iron Triangle” or “Triple Constraint” includes a project’s time, resourcesand what other dimension of the planning process? a. Alignment b. Feasibility c. Agility d. Scope e. Value |
d. Scope |
