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36 Cards in this Set

  • Front
  • Back
An abstraction of what an enterprise is and how the enterprise delivers a product or service, showing how the enterprise creates wealth.
business model
The time and money spent locating a suitable product and determining the best price for that product.
search costs
Situation where the relative bargaining power of two parties in a transaction is determined by one party in the transaction possessing more informatin essential to the transaction than the other party.
infomation asymmetry
Measurement of the depth and detail of information that a business can supply to the customer as well as information the business collects about the customer.
Measurement of how many people a business can connect with and how many products it can offer those people.
Pricing of items based on real-time interactions between buyers and sellers that determines what an item is worth at any particular moment.
dynamic pricing
A graphic display on a Web page used for advertising. The banner is linked to the advertiser's Web site so that a person clicking on it will be transportd to the advertiser's Web site.
banner ad
Ad that opens automatically and does not disappear until the user clicks on it.
pop-up ad
Web site or other service that provides an initial point of entry to the Web or to internal company data
Business aggregating content or applications from multiple sources, packaging them for distribution, and reselling them to third-party Web sites.
Business models based purely on the Internet.
Business model where the Web site is an extension of a traditional bricks-and-mortar business
Electronic retailing of products and services directly to individual consumers.
business-to-consumer (B2C) electronic commerce
Electronic sales of goods and services among businesses.
business-to-business (B2B)
Consumers selling goods and services electronically to other consumers.
consumer-to-consumer (C2C) electronic commerce
The use of wireless sevices, such as cell phones or handheld digital information appliances, to conduct both business-to-consumer and business-to-business e-commerce transactions over the Internet.
mobile commerce (m-commerce)
The removal of organizations or business process layers responsible for certain intermediary steps in a value chain.
The shifting of the intermediary role in a value chain to a new source.
The tailoring of Web content directly to a specific user.
Web personalization
An organizatonal department responsible for handling customer service issues by telephone and other channnels.
call center
Sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements.
Another term for a private industrial network.
private exchange
A single digital marketplace based on Internet technology linking many buyers to many sellers.
Net marketplace
Third-party Net marketplace that is pimarily transaction oriented and that connects many buyers and suppliers for spot purchasing.
The use of digital technologies, such as credit cards, smart cards, and Internet-based payment systems, to pay for products and services electronically.
electronic payment system
Secure services for credit card payments on the Internet that protect information transmitted among users, merchant sites, and processing banks.
digital credit card payment system.
Software that stores credit card and owner identification information and provides these data automatically during electronic commerce purchase transactions.
digital wallet
Payment for a very small sum of money, often less than $10.
System enabling users to make micropayments and purchases on the Web, accumulating a debit balance on their credit card or telephone bill.
accumulated balance digital payment system
System enabling consumers to make instant onlne payments to merchants and other individuals based on value stored in a digital account.
stored value payment system
A credit card-size plastic card that stores digital information and that can be used for electronic payments in place of cash.
smart card
Currency represented in electronic form that moves outside the normal network of money.
digital cash
Electronic payment system for people who want to send money to vendors or individuals who are not set up to accept credit card payments.
peer-to-peer payment system
Systems that extend the functionality of existing checking accounts so they can be used for online shopping payments.
digital checking
System used for paying routine monthly bills that allows users to view their bills electronically and pay them through electronic funds transfers from banks or credit card accounts.
electronic billing presentment and payment system
Competition between two or more different distribution chains used to sell the products or services of the same company.
channel conflict