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36 Cards in this Set
- Front
- Back
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An abstraction of what an enterprise is and how the enterprise delivers a product or service, showing how the enterprise creates wealth.
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business model
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The time and money spent locating a suitable product and determining the best price for that product.
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search costs
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Situation where the relative bargaining power of two parties in a transaction is determined by one party in the transaction possessing more informatin essential to the transaction than the other party.
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infomation asymmetry
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Measurement of the depth and detail of information that a business can supply to the customer as well as information the business collects about the customer.
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richness
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Measurement of how many people a business can connect with and how many products it can offer those people.
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reach
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Pricing of items based on real-time interactions between buyers and sellers that determines what an item is worth at any particular moment.
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dynamic pricing
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A graphic display on a Web page used for advertising. The banner is linked to the advertiser's Web site so that a person clicking on it will be transportd to the advertiser's Web site.
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banner ad
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Ad that opens automatically and does not disappear until the user clicks on it.
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pop-up ad
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Web site or other service that provides an initial point of entry to the Web or to internal company data
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portal
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Business aggregating content or applications from multiple sources, packaging them for distribution, and reselling them to third-party Web sites.
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syndicator
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Business models based purely on the Internet.
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pure-play
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Business model where the Web site is an extension of a traditional bricks-and-mortar business
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clicks-and-mortar
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Electronic retailing of products and services directly to individual consumers.
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business-to-consumer (B2C) electronic commerce
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Electronic sales of goods and services among businesses.
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business-to-business (B2B)
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Consumers selling goods and services electronically to other consumers.
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consumer-to-consumer (C2C) electronic commerce
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The use of wireless sevices, such as cell phones or handheld digital information appliances, to conduct both business-to-consumer and business-to-business e-commerce transactions over the Internet.
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mobile commerce (m-commerce)
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The removal of organizations or business process layers responsible for certain intermediary steps in a value chain.
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disintermediation
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The shifting of the intermediary role in a value chain to a new source.
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reintermediation
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The tailoring of Web content directly to a specific user.
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Web personalization
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An organizatonal department responsible for handling customer service issues by telephone and other channnels.
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call center
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Sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements.
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procurement
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Another term for a private industrial network.
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private exchange
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A single digital marketplace based on Internet technology linking many buyers to many sellers.
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Net marketplace
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Third-party Net marketplace that is pimarily transaction oriented and that connects many buyers and suppliers for spot purchasing.
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exchange
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The use of digital technologies, such as credit cards, smart cards, and Internet-based payment systems, to pay for products and services electronically.
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electronic payment system
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Secure services for credit card payments on the Internet that protect information transmitted among users, merchant sites, and processing banks.
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digital credit card payment system.
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Software that stores credit card and owner identification information and provides these data automatically during electronic commerce purchase transactions.
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digital wallet
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Payment for a very small sum of money, often less than $10.
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micropayment
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System enabling users to make micropayments and purchases on the Web, accumulating a debit balance on their credit card or telephone bill.
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accumulated balance digital payment system
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System enabling consumers to make instant onlne payments to merchants and other individuals based on value stored in a digital account.
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stored value payment system
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A credit card-size plastic card that stores digital information and that can be used for electronic payments in place of cash.
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smart card
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Currency represented in electronic form that moves outside the normal network of money.
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digital cash
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Electronic payment system for people who want to send money to vendors or individuals who are not set up to accept credit card payments.
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peer-to-peer payment system
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Systems that extend the functionality of existing checking accounts so they can be used for online shopping payments.
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digital checking
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System used for paying routine monthly bills that allows users to view their bills electronically and pay them through electronic funds transfers from banks or credit card accounts.
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electronic billing presentment and payment system
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Competition between two or more different distribution chains used to sell the products or services of the same company.
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channel conflict
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