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18 Cards in this Set

  • Front
  • Back
1. Cost leadership
2. Differentiation
3. Innovation
4. Growth
5. Alliance
6. Other
6 types of competitive strategies
1. Rivalry of competitors
2. Threat of new entrants
3 Threat of substitutes
4. Bargaining power of customers
5. Bargaining power of suppliers
5 types of competitive forces
Cost leadership strategy
becoming a low-cost producer of products and services in the industry or finding ways to help suppliers or customers reduce costs or increase costs of competitors
Differentiation strategy
-developing ways to differentiate a firm's products and services from those of its competitors or reduce differentiation advantages of competitors
-may allow a firm to focus its products or services to give advantage in particular segments or niches of a market
Innovation strategy
finding new ways of doing business
Growth strategies
significantly expanding company's capacity to produce goods and services, expanding into global markets, diversifying into new products and services, or integrating into related products and services
Alliance strategies
establishing new business linkages and alliances with customers, suppliers, computers, consultants, and other companies
Primary processes of value chain
business activities directly related to manufacture of products or delivery of services to customer
Support processes of value chain
business activities that help support day-to-day operation of the business and indirectly contribute to products or services of organization
self-directed cross-functional or multi-disciplinary process teams
teams made up of employees from several departments or specialties that work on the product development process
case managers
handle almost all tasks in a business process instead of splitting tasks among many different specialists
1. Customer
2. Partnering
3. Operational
3 types of agility
Customer agility
ability to co-opt customers in exploitation of innovation opportunities
-as sources of innovation idea
-as cocreators of innovation
-as users in testing idea or helping other users learn about the idea
Partnering
ability to leverage assets, knowledge, and competencies of suppliers, distributors, contract manufacturers, and logistics providers in exploration and exploitation of innovation opportunities
Operational
ability to accomplish speed, accuracy, and cost economy in exploitation of innovation opportunities
1. share infrastructure and risk with alliance partners
2. link complimentary core competencies
3. reduce concept-to-cash time through sharing
4. increase facilities and market coverage
5. gain access to new markets and share market or customer loyalty
6. migrate from selling products to selling solutions
6 strategies of virtual companies
knowledge-creating companies
companies that consistently create new business knowledge, disseminating it widely throughout company, and quickly building new knowledge into their products and services
knowledge management systems (KMS)
-manage organizational learning and business know-how -help knowledge workers create, organize, and make available important business knowledge
-facilitate organizational learning and knowledge creation
-designed to provide rapid feedback
-encourage behavior changes by employees
-significantly improve business performance