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20 Cards in this Set
- Front
- Back
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With respect to a business model, the value proposition describes what? |
How the business' products or services fulfill the needs of a customer |
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A "Fishbone" process analysis diagram is also known as: |
A cause-and-effect diagram |
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In a vertical cross-funtional business process diagram, the order of items in one column (from top to bottom) shows what relationship among these items? |
Time |
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Include project sponsors, managers, and opponents: |
Stakeholders |
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Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of their defined KPI metrics? |
Exception |
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Developed by the US Navy, a PERT( Program Evaluation Review Technique) chart would help a project manager understand what aspect of a project? |
The project milestones and the order they are scheduled to be completed |
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The SMED(single minute exchange of die) technique pioneered by toyota reduced setup time and allowed toyota's production process to what? |
Have a more agile manufacturing process |
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As discussed in the reading on business modeling, a spiderweb (or radar) diagram would commonly be used for which of the following tasks? |
Comparing the relative strengths or multiple strengths of a leader |
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Which isn't a factor contributed to the Bullwhip effect? |
Outsourcing |
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Which of the following is true about folksonomies, taxonomies, tags and hash tags? |
A. Tags are words selected by users to describe a user's view of the concepts in a posting B. Hash tags are terms used to create groupings of unstructured use posting |
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Which of the following does a fishbone Diagram typically not inform you about a problem? |
The cost of correcting a problem with a process |
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How does telemedicine make the delivery of medical care more efficient? |
Telemedicine reduces the need for patients to travel to physicians' offices |
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An entrepreneur developing detailed documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of: |
Converting tacit knowledge into explicit knowledge |
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What technique has been used by companies such as starbucks, netflix, and the restaurant elements discussed in one of the case studies to engage large numbers of community members to innovate, manage, design and market new products and business concepts? |
Crowdsourcing |
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Hierarchical organization charts |
chart that expands (i.e. president to Board to workers) |
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spiderweb (radar) mapping |
Circle chart that looks like spider web |
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Relationship Map |
consists of three parts supplier/group/consumers |
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Video case business alignment what are the three factors discussed? |
People, Processes, and best practices |
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An advantage of distributing products in electronic formats (e.g., eBooks, music, and movies) is that you can profitably make rarely purchased items available to consumers. This business strategy used by companies such as Netflix and iTunes is known as what? |
The Long Tail |
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An example of the Pareto Principle would be: |
80% of process defects arise from 20% of the process issues |
