Mis 448 Test1

Front 1

Define Project

Back 1

a temporary endeavor undertaken to create a unique product, service, or result.

Front 2

Define Green IT/Green Computing

Back 2

using computer resources in an efficient way to improve economic viability, social responsibility, and environmental impact.

Front 3

Define Project manager

Back 3

person who works with project sponsor, project team, and other people involved in project to meet the project goals.

Front 4

What are the 6 Project Attributes

Back 4

1. A project has a unique purpose . ie a well defined objective
2. A project is temporary. It needs a definite beginning and definite end.
3. A project is developed using progressive elaboration. Projects should be developed in increments so that specific details can be clearer.
4. A project requires resources, often from various areas. This includes, people, hardware, etc. it can also span multiple departments and outside resources.
5. A project should have a primary customer or sponsor. (defn- a sponsor is the person that provides direction and funding for the project). Someone needs to be responsible for the main components on the project and how they affect the organization.
6. A project involves uncertainty. Every project in unique so it can be difficult to clearly define objectives and timeline.

Front 5

What is the Triple Constraint

Back 5

Needs to be managed, as they impact each other.

* Scope- what work will be done as part of the project.
* Time- how long should it take to complete the project.
* Cost- what should it cost to complete the project.

Front 6

Define Project management

Back 6

the application of knowledge, skills, tools, and techniques to project activities to meet project requirements.

Front 7

PM not only focus on scope, time and cost, and what else?

Back 7

they also facilitate processes for meeting needs and expectations of project.

Front 8

Define Project Stakeholders

Back 8

the people who are involved in or affected by project activities and include: (in terms of a home construction project)

Front 9

List 6 project stakeholders in terms of a home construction project.

Back 9

* Sponsors- new homeowner, paying for the home
* Project Manager- general contractor
* The project team- construction workers
* Support staff- the general contractors admin staff (those who support the stakeholders)
* Suppliers- vendors supplying wood, appliances etc.
* Opponents- neighbors who hate the construction noise.

Front 10

List the 9 knowledge areas

Back 10

1. Integration Management
2. Scope Management
3. Time Management
4. Cost Management
5. Quality Management
6. Human Resource Management
7. Communications Management
8. Risk Management
9. Procurement Management

Front 11

What is the Acronym used for the 9 knowledge areas?

Back 11

I Save Tuba Cases, Quincy Has Carved Richards Paino.

Front 12

What is the Acronym used for the 9 knowledge areas?

Back 12

I Save Tuba Cases, Quincy Has Carved Richard's Paino.

1. Integration Management
2. Scope Management
3. Time Management
4. Cost Management
5. Quality Management
6. Human Resource Management
7. Communications Management
8. Risk Management
9. Procurement Management

Front 13

What are the tools and techniques of integration management

Back 13

Project management software, change requests, lesson-learned reports

Front 14

What are the tools and techniques of scope management

Back 14

Scope statements, work breakdown structures, requirements analyses

Front 15

What are the tools and techniques of time management

Back 15

Gantt charts

Front 16

What are the tools and techniques of Cost Management

Back 16

ROI, NPV, payback pd, cost management plans

Front 17

What are the tools and techniques of quality management

Back 17

Checklists, quality control charts

Front 18

What are the tools and techniques of human resource management

Back 18

Motivation techniques, responsibility assessments, empathetic listening

Front 19

What are the tools and techniques of communications management

Back 19

Kick-off meetings, progress reports, utilizing virtual communication

Front 20

What are the tools and techniques of risk management

Back 20

Risk man plans, probability/impact matrices, risk rankings

Front 21

What are the tools and techniques of procurement management

Back 21

Contracts, requests for proposals, supplier evaluation matrices

Front 22

What 3 things define project success

Back 22

* The project met scope, time, and cost goals
* The project satisfied the customer/sponsor.
* The results of the project met its main objective, even if it was just to make the sponsor happy.

Front 23

What 4 top things that help projects succeed

Back 23

* Use an integrated toolbox. The tools can be aligned with business goals, linked to metrics and be seen by PM to ensure results.
* Grow project leaders- have people working on the team outside of the PM role that want to ensure the success of the project and naturally lead others
* Develop a streamlined project delivery process. Evaluating ones process to ensure that next time things run smoothly allows for easier completion of future projects
* Measure project health using metrics. Watching the measurements as the project continues decreases the possibility that surprises will come up that effect time, scope, and cost.

Front 24

Define Program

Back 24

a group of related projects managed in coordinated way to obtain benefits and control not available from managing them individually.

Front 25

Three Common IT programs are:

Back 25

* Infrastructure- could be projects like wireless access, hardware/software upgrades, and maintaining corporate standards.
* Application Development- projects like update ERP, purchase off the shelf products, or developing new systems.
* User Support- projects like better email or technical training

Front 26

Define Program Manager

Back 26

the person who provides leadership and direction for the project managers heading the projects within the program. Need a stronger business knowledge, leadership abilities, and communication skills than project managers

Front 27

What does Project portfolio management do?

Back 27

aka portfolio management- management of the projects in terms of a investment portfolio to see what each project brings to the table in terms of the business. They ask questions like ‘are we investing in the right projects’ vs ‘is the project on time and budget’.

Front 28

What is Portfolio management software

Back 28

integrates info from multiple projects to show status of all projects across the organization. Shows schedule variance, cost, risk. etc

Front 29

What are the 3 basic portfolio management categories( IT BASED)

Back 29

* Venture- things that help transform a business. For ex. Providing a kiosk in a store with same functionality
* Growth-growth in terms of revenue. Like changing the corporate website to include different languages
* Core- projects that must be completed to run the business. For ex computers for new employees.

Front 30

What are the 4 Types of valued Skills for PM

Back 30

* Application area knowledge, standards and regulations
* Project environment knowledge- understand how organization works with its environment across the board.
* General management knowledge and skills- understand how each department works and interacts
* Soft skills or human resources skills.- leadership, motivation, negotiation

Front 31

What is the difference between a Leader and a manager

Back 31

a leader focuses on long term goals and big picture objectives, while inspiring people to reach their goals. Managers deal with day to day details to meet specific goals.

Front 32

Define operations

Back 32

Work done in organizations to sustain the business.

Front 33

How do Projects differ from operations

Back 33

projects end when their objectives have been reached or the project has been terminated, operations are ongoing

Front 34

What is the acronym for the 7 project attributes

Back 34

Ugly Tasmanian Devils, Richard Punched Upper Cuts

1. Unique Purpose
2. Temporary
3. developed using progressive elaboration
4. Requires resources, often from various areas
5. Should have a primary customer or sponsor
6. Involves uncertainty
7. Deals with constraints

Front 35

Define Integration management (Chapter 4)

Back 35

involves coordinating all of the other project management knowledge areas throughout a projects life cycle. This integration ensures that all the elements of a project come together at the right times to complete a project successfully.

Front 36

Define Scope management (Chapter 5)

Back 36

includes the processes involved in defining and controlling what work is or is not included in a project. It ensures that the project team and stakeholders have the same understanding of what products the project will produce and what processes the project team will use to produce them.

Front 37

Define Time management

Back 37

involves the processes required to ensure timely completion of a project. Achieving timely completion of a project, however, is by no means simple.

Front 38

What is the acronym used for the six main processes involved in project time management:

Back 38

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1. Defining activities
2. Sequencing activities
3. Estimating activity resources
4. Estimating activity durations
5. Developing the schedule
6. Controlling the schedule

Front 39

What are the 3 main process for cost management

Back 39

1. Estimating costs
2. Determining the budget
3. Controlling costs

Front 40

What are the 3 main process for quality management

(All P's)

Back 40

1. Planning quality
2. Performing quality assurance
3. Performing quality control

Front 41

What is the acronym and and 4 process for human resource management

Back 41

Do Animals Drop Mangos

1. Developing the human resource plan
2. Acquiring the proiject team
3. Developing the project team
4. Managing the project team

Front 42

What is the acronym and 5 process for Communications management

(say’s 4 in book but lists 5)

Back 42

I Pass Down Market Road

1. Identifying stake holders
2. Planning communications
3. Distributing information
4. Managing stakeholder expectations
5. Reporting performance

Front 43

What is the acronym and 6 process for risk management?

Back 43

Precious Incredible Pretty Pink Money

1. Planning risk management
2. Identifying risks
3. Performing qualitative risk analysis
4. Performing quantitative risk analysis
5. Planning risk responses
6. Monitoring and controlling risk

Front 44

What is the acronym for the 4 process of Procurement management (Chapter12)

Back 44

Put Collars Around Cats

1. Planning procurements
2. Conducting procurements
3. Administering procurements
4. Closing procurements

Front 45

Define Cost management (Chapter 7)

Back 45

includes the processes required to ensure that a project team completes a project within an approved budget. Notice two crucial phrases in this definition: “a project” and “approved budget.”

Front 46

Define Quality management (Chapter 8)

Back 46

is to ensure that the project will satisfy the needs for which it was undertaken.

Front 47

Define Human resource management (Chapter 9)

Back 47

includes the processes required to make the most effective use of the people involved with a project. HRM includes all project stakeholders: sponsors, customers, project team members, support staff, suppliers supporting the project, and so on.

Front 48

Define Communications management (Chapter 10)

Back 48

to ensure timely and appropriate generation, collection, dissemination, storage and disposition of project information.

Front 49

Define Risk management (Chapter 11)

Back 49

is the goal of minimizing potential negative risks while maximizing potential positive risks. Involves known risks; risks that have been identified and analyzed, and unknown risks; not been identified and analyzed, cannot be managed.

Front 50

Define Procurement management (Chapter12)

Back 50

includes the processes required to acquire goods and services for a project from outside the performing organization. Organizations can be either the buyer or the seller of products or services under a contract.

Front 51

What are the 4 phases of a traditional project life cycle. (pg 58) Give the acronym first.

Back 51

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*Concept
*Development
*Implementation
*Close-out

Front 52

From lecture with Prof We what are the 4 phases of the project life cycle.

Back 52

*initiate
*plan
*execute
*close-out

Then monitor/control cycles through plan and execute.