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38 Cards in this Set

  • Front
  • Back
The programming environment of an expert system.
AI Shell
The effort to develop computer-based systems that can behave like humans, with the ability to learn languages, accomplish physical tasks, use a perceptual apparatus, and emulate human expertise and decision making.
Artificial Intelligence (AI)
A strategy for searching the rule base in an expert system that acts like a problem solver by beginning with a hypothesis and seeking out more information until the hypothesis is either proved or disproved.
Backward Chaining
Artificial intelligence technology that represents knowledge as a database of cases and solutions.
Case-Based Reasoning (CBR)
Senior executive in charge of the organization's knowledge management program.
Chief Knowledge Officer (CKO)
Informal social networks of professionals and employees inside and outside the firm who have similar work-related activities and interests.
Communities of Practice (COPS)
Information system that automates the creation and revision of designs using sophisticated graphics software.
Computer-Aided Design (CAD)
...that digitize, index, and tag documents according to a coherent framework are large databases adept at storing collections of documents. (419)
Document management systems
Knowledge-intensive computer program that captures the expertise of a human in limited domains of knowledge.
Expert System
Knowledge that has been documented.
Explicit Knowledge
A strategy for searching the rule base in an expert system that begins with the information entered by the user and searches the rule base to arrive at a conclusion.
Forward Chaining
Rule-based AI that tolerates imprecision by using nonspecific terms called membership functions to solve problems.
Fuzzy Logic
Problem-solving methods that promote the evolution of solutions to specified problems using the model of living organisms adapting to their environment.
Genetic Algorithms
Integration of multiple AI technologies into a single application to take advantage of the best features of these technologies.
Hybrid AI Systems
The strategy used to search through the rule base in an expert system; can be forward or backward chaining.
Inference Engine
Software program that uses a built-in or learned knowledge base to carry out specific, repetitive, and predictable tasks for an individual user, business process, or software application.
Intelligent Agent
...such as data mining, expert systems, nueral networks, fuzzy logic, genetic algorithms, and intelligent agents. These techniques have different objectives, from a focus on discovering knowledge (data mining and neural networks), to distilling knowledge in the form of rules for a computer program (expert systems and fuzzy logic), to discovering optimal solutions for problems (genetic algorithms). (421)
Intelligent techniques
Powerful desktop computer for financial specialists, which is optimized to access and manipulate massive amounts of financial data.
Investment Workstation
Concepts, experience, and insight that provide a framework for creating, evaluating, and using information.
Model of human knowledge that is used by expert systems.
Knowledge Base
Identification of novel and valuable patterns in large databases.
Knowledge Discovery
A specialist who elicits information and expertise from other professionals and translates it into a set of rules, or frames, for an expert system.
Knowledge Engineer
The set of processes developed in an organization to create, gather, store, maintain, and disseminate the firm's knowledge.
Knowledge Management
Online directory for locating corporate experts in well-defined knowledge domains.
Knowledge Network System
Collection of documented internal and external knowledge in a single location for more efficient management and utilization by the organization.
Knowledge Repository
Specialized systems for helping knowledge workes create and discover new knowledge.
Knowledge Work Systems (KWS)
Tools for the management, delivery, tracking, and assessment of various types of employee learning.
Learning Management System (LMS)
Hardware or software that attempts to emulate the processing patterns of the biological brain.
Neural Network
Creation of new standard operating procedures and business processes that reflect organizations' experience.
Organizational Learning
The collection of knowledge in an AI system that is represented in the form of IF-THEN rules.
Rule Base
Information in the form of less structured objects, such as e-mail, chat room exchanges, videos, graphics, brochures, or bulletin boards.
Semistructured Knowledge
System for organizing and storing less structured information, such as e-mail, voice mail, videos, graphics, brochures, or bulleting boards. Also known as digital asset management system.
Semistructured Knowledge System
Knowledge in the form of structured documents and reports.
Structured Knowledge
System for organizing structured knowledge in a repository where it can be accessed throughout the organization. Also known as content management system.
Structured Knowledge System
Method of classifying things according to a predetermined system.
A set of specifications for interactive three-dimensional modeling on the World Wide Web.
Virtual Reality Modeling Language (VRML)
Interactive graphics software and hardware that create computer-generated simulations that provide sensations that emulate real-world activities.
Virtual Reality Systems
The collective and individual experience of applying knowledge to the solution of problems.