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50 Cards in this Set
- Front
- Back
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types of Human Capital
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training
experience judgement relationships insight intelligence |
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HR have these necessary qualities
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valuable
rare cannot be imitated no good substitutes |
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high- performance work system definition
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organizations that have the best possible fit between their social system and technical system
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most satisfied with what part of job
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relations with coworkers
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top quality employeers seek
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communication skills
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4 skills of HRM professionals
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human relations skills
leadership skills decision making skills technical skills |
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5 employee rights
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right of free consent
right of privacy right of freedom of conscience right of freedom of speech right to due process |
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3 standards for identifying ethical practices
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fair and equitable
greatest good for greatest number respect for basic human rights |
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4 HRM practices that support diversity management
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communication
development performance appraisal employee relations |
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knowledge workers definition
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employees whose main contribution to the organization is specialized knowledge
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offshoring
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moving operations fro the country where a company is headquartered to a country where pay rates are lower
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outsourcing
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having another company provide services
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employees who take assignment in other countries are called
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expatriates
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HRIS
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a computer system used to acquire store info related to organizations HR
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14th amendment
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provides equal protection for all citizens and requires due process in state action
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executive order 11246
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requires affirmative action in hiring women and minorities. done by lyndon b johnson
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executive order 11478
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requires all federal gove to base all its employment on policies on merrit and fitness
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3 major responsibilities for EEOC
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investigates and resolves complaints about discrimination, gathers info, and issues guidelines
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most common complaint
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race discrimination
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disparate treatment
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different treatment, where the treatment is based on individuals race, color religion, disability, age, national origin
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disparate impact
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condition in which employment practices are seemingly neutral yet disproportionately exclude a protected group from employment opportunities
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quid pro quo
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a persons makes a benefit contingent on an employees submitting to (or rejecting) sexual advances
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other type of sexual harassment
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creating a hostile work enviornmnet
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MSDS
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forms on which chemical manufacturers and importers identify the hazards of their chemicals
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right to know laws
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state laws that require employers to provide employees with info about health risks associated with exposure to substance considered hazerdous
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work flow design
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managers analyze the tasks needed to produce a product or service
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3 things of work flow analysis
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inputs (raw input, equip, HR)
activity output |
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job analysis
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get detailed info about jobs
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job specifications
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a list of tasks, duties and responsibilites the job entails
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industrial engineering
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looks for the simplest way to structure work in order to maximize efficiency
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disparate impact
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condition in which employment practices are seemingly neutral yet disproportionately exclude a protected group from employment opportunities
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quid pro quo
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a persons makes a benefit contingent on an employees submitting to (or rejecting) sexual advances
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other type of sexual harassment
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creating a hostile work enviornmnet
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MSDS
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forms on which chemical manufacturers and importers identify the hazards of their chemicals
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right to know laws
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state laws that require employers to provide employees with info about health risks associated with exposure to substance considered hazerdous
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work flow design
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managers analyze the tasks needed to produce a product or service
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3 things of work flow analysis
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inputs (raw input, equip, HR)
activity output |
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job analysis
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get detailed info about jobs
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job specifications
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a list of tasks, duties and responsibilites the job entails
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industrial engineering
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looks for the simplest way to structure work in order to maximize efficiency
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5 characteristics that motivate (jobs)
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skill variety
task identity task significance autonomy feedback |
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human resource planning process
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forcasts of labor surplus shortage
goal setting and strategic planning program implementation and eval |
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number one external source for recruitment
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referrals
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self selection
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sending in a resume
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5 standards for selection
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reliable
valid generalized high utility legal |
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criterion related validity
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a measure of validity based on showing correlation between 2 test scores
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construct validity
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consistency between two high scores actually means high level of construct (intelligence, leadership)
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aptitude tests
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assess how well a person can learn or acquire skills and abilities
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achievement tests
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measure a persons existing knowledge and skills
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5 major personality dimensions
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extroversion
adjustment agreeableness conscientiousness inquisitiveness |
