Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
35 Cards in this Set
- Front
- Back
|
5 stages of instructional design
|
- assess needs for training
- ensure readiness for training -plan training program (objectives, trainers, methods) -implement training program - evaluate results of training |
|
|
definition instructional design
|
a process of systematically developing training to meet specified needs
|
|
|
assessment answer questions in what three broad areas
|
organization
person task |
|
|
definition organizational analysis
|
process for determining the appropriateness of training by evaluating the characteristics of the organization
|
|
|
definition person analysis
|
proces for determining individuals needs and readiness for training
|
|
|
3 Q's answered by person analysis
|
- do deficiencies result from
lack of knowledge, skill or ability - who needs training - are these employees ready for training |
|
|
definition task analysis
|
process of identifying the tasks, knowledge, skills, and behaviors that training should emphasize
|
|
|
readiness for training
|
a combination of employee characteristics and positive work environment that permit training
|
|
|
3 necessary employee characteristics that enable the them to learn
|
-ability to learn the subject matter -favorable attitudes toward the
training, - motivation |
|
|
situational constraints (def)
|
limits on training's effectiveness that arise from the situation or the conditions within the organization. (eg. lack of money)
|
|
|
social support (def)
|
refers to the ways the organization's people encourage training
|
|
|
what is the first step in planning a training program
|
establishing objectives
|
|
|
3 characteristics in effective training
|
statement of what the employee is supposed to do
include performance standards that are measurable identify resources needed to carry out the desired performance or outcome |
|
|
number one thing companies outsource in training tasks
|
instruction
|
|
|
3 different training methods
|
presentation methods
hands-on methods group-building methods |
|
|
number one training method
|
instructor-led classroom
|
|
|
three different methods for training
|
classroom instruction
audiovisual training (cd and DVD) computer based |
|
|
definition e learning
|
combination of web-based training modules, distance learning, and virtual classrooms
|
|
|
electronic performance support systems (definition)
|
provide access to skills training, info, and expert advice when a problem occurs on the job
|
|
|
apprenticeship
|
a work-study training method that teaches job skills through a combination of structured on the job training and classroom training
|
|
|
internship
|
on the job learning sponsored by an educational institution as a component of academic program
|
|
|
avatars
|
computer depictions of themselves used in simulations
|
|
|
experiential programs
|
training program participants learn concepts and apply them by simulating behaviors involve and analyzing the activity, connecting it with real-life situations
|
|
|
adventure learning
|
a teamwork and leadership training program based on the use of challenging, structured outdoor activities
|
|
|
2 team training exercises
|
cross training
coordination training |
|
|
cross-training
|
team training in which team members understand and practice each others skills so that they are prepared to step in and take other members place
|
|
|
coordination training
|
team training that teaches the team how to share information and make decisions to obtain the best team performance
|
|
|
team leader training
|
training in the skills necessary for effectively leading the organizations team
|
|
|
action learning
|
teams or wrk groups get an actual problem, work on solving it and commit to an action plan, and are accountable for carrying out the plan
|
|
|
readability & and 4 ways to make it more readable
|
difficulty level of written materials (word & sentence length)
substitute simple for abstract divide sentences divide paragraphs add check lists |
|
|
5 measures of training success
|
trainee satisfaction
transfer of training new skills, knowledge performance improvements return on investment |
|
|
transfer of training
|
on the job use of knowledge, skills, and behaviors learned in training
|
|
|
orientation
|
training designed to prepare employees to perform their jobs, effectively, learn about their organization, and establish work relationships
|
|
|
diversity training
|
training designed to change employee attitudes about diversity and/or develop skills needed to work with a diverse workforce
|
|
|
cultural immersion
|
sending employees directly into communities where they have to interact with persons from diff, cultures, races and nationalities
|
