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9 Cards in this Set
- Front
- Back
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Business process |
Collection of activities that takes one or more kinds of input and creates an output that is of value to the customer |
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Functional areas of operation |
Broad categories of business activities Marketing and Sales Supply Chain Management Accounting and Finance Human Resource |
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Business functions |
Activities specific to the functional area of operation |
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Information system |
Includes the people, procedures, software and computers that store, organize, analyze and deliver information |
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Marketing and sales |
Function includes developing products, determining prices, promoting products to customers and taking customers orders |
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Supply chain management |
function includes developing production plans, ordering raw materials from suppliers, receiving the raw materials into the facility, manufacturing products, maintaining facilities and shipping products to the customers |
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Sales forecasts |
Estimate of future product demand, which is the amount of a product customers will want to buy |
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Accounting and finance |
performs financial accounting to provide summaries of operational data in managerial reports and is also responsible for tasks such as controlling accounts, planning and budgeting, and cash flow management |
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Raw data |
Simply numbers collected from sales, manufacturing and other operations without any manipulation |
