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7 Cards in this Set
- Front
- Back
Under-Involvement:
SOCIAL WORKER WITH UNFAVORABLE ATTITUDE TOWARD CLIENT. |
-Finds it difficult to empathize with the client
-Is inattentive to or “tunes out” the client -Has lapses of memory about important information previously revealed by the client -Is drowsy or preoccupied -Dreads sessions or comes late, cancels sessions inappropriately -Is off the mark with interpretations -Client perceives feedback as put-downs -Fails to acknowledge client growth -Never thinks about the client outside of sessions |
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Under-Involvement:
SOCIAL WORKER WITH FAVORABLE ATTITUDE TOWARD CLIENT. |
-Withholds empathy inappropriately due to belief in strength
-Refrains from interpretation to promote insight -Reflects or reframes excessively without answering -Never considers self-disclosure -Gives advice or assignments that the client feels incapable of carrying out |
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Over-involvement:
SOCIAL WORKER WITH UNFAVORABLE ATTITUDE TOWARD CLIENT. |
-Has an unreasonable dislike of the client
-Is argumentative -Is provocative -Gives excessive advice -Employs inept or poorly timed confrontations -Disapproves of the client’s planned course of action inappropriately -Appears to take sides against the client (or subgroup) or actually does so -Dominates discussions or frequently interrupts the client -Uses power with involuntary clients to interfere in lifestyle areas beyond the range of legal mandates -Competes intellectually -Has violent thoughts or dreams about the client |
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Over-involvement:
SOCIAL WORKER WITH FAVORABLE ATTITUDE TOWARD CLIENT. |
-Is overly emotional or sympathetic
-Provides extra time inappropriately -Fantasizes brilliant interpretations -Is unusually sensitive to criticisms -Has sexual thoughts or dreams about the client -Seeks nonprofessional contact with the client |
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What makes "pathological" or "inept" social workers?
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Repeated and unchecked errors that cause harm to client (can be due to lack of experience, anxiety, working beyond scope of skills or inability to establish collaborative rapport)
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What are the guidelines for managing transference reactions?
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-consider that reaction is not unrealistic
-respond differently than client expects -help client determine source of distortion by exploring when and how the feelings emerged -share your actual feelings -explore if client has experienced similar problematic feelings in other contexts |
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what are the 5 points of Motivating Change?
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1- Establish trust and reciprocity
2- Fully explain nature of the service or intervention 3- Clarify the roles of the individual and practitioner 4- Give the opportunity to ask questions 5- Understand resistance as a normative, self-protective function |