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7 Cards in this Set

  • Front
  • Back
Under-Involvement:
SOCIAL WORKER WITH UNFAVORABLE ATTITUDE TOWARD CLIENT.
-Finds it difficult to empathize with the client
-Is inattentive to or “tunes out” the client
-Has lapses of memory about important information previously revealed by the client
-Is drowsy or preoccupied
-Dreads sessions or comes late, cancels sessions inappropriately
-Is off the mark with interpretations
-Client perceives feedback as put-downs
-Fails to acknowledge client growth
-Never thinks about the client outside of sessions
Under-Involvement:
SOCIAL WORKER WITH FAVORABLE ATTITUDE TOWARD CLIENT.
-Withholds empathy inappropriately due to belief in strength
-Refrains from interpretation to promote insight
-Reflects or reframes excessively without answering
-Never considers self-disclosure
-Gives advice or assignments that the client feels incapable of carrying out
Over-involvement:
SOCIAL WORKER WITH UNFAVORABLE ATTITUDE TOWARD CLIENT.
-Has an unreasonable dislike of the client
-Is argumentative
-Is provocative
-Gives excessive advice
-Employs inept or poorly timed confrontations
-Disapproves of the client’s planned course of action inappropriately
-Appears to take sides against the client (or subgroup) or actually does so
-Dominates discussions or frequently interrupts the client
-Uses power with involuntary clients to interfere in lifestyle areas beyond the range of legal mandates
-Competes intellectually
-Has violent thoughts or dreams about the client
Over-involvement:
SOCIAL WORKER WITH FAVORABLE ATTITUDE TOWARD CLIENT.
-Is overly emotional or sympathetic
-Provides extra time inappropriately
-Fantasizes brilliant interpretations
-Is unusually sensitive to criticisms
-Has sexual thoughts or dreams about the client
-Seeks nonprofessional contact with the client
What makes "pathological" or "inept" social workers?
Repeated and unchecked errors that cause harm to client (can be due to lack of experience, anxiety, working beyond scope of skills or inability to establish collaborative rapport)
What are the guidelines for managing transference reactions?
-consider that reaction is not unrealistic
-respond differently than client expects
-help client determine source of distortion by exploring when and how the feelings emerged
-share your actual feelings
-explore if client has experienced similar problematic feelings in other contexts
what are the 5 points of Motivating Change?
1- Establish trust and reciprocity
2- Fully explain nature of the service or intervention
3- Clarify the roles of the individual and practitioner
4- Give the opportunity to ask questions
5- Understand resistance as a normative, self-protective function