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22 Cards in this Set
- Front
- Back
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Sigmund Freud's psychoanalytic theory says that we are motivated by ______ or _______.
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drives or instincts
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humanistic existential theories focus on the _____ _________ of the individual instead of separate behaviors that make up the personality
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total personality
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learning theories see personality as a set of _______ of learned behaviors
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patterns
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what is a dogmatic individual?
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close minded with a rigid belief system
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people with a high tolerance for ambiguity welcome _________ and ______.
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uncertainty and change
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what is a locus of control?
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the degree to which people believe the things that happen to them are the result of their own actions
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what is self monitoring?
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the extent to which people vary their behavior to match the situation and make the best possible impression on others
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type A behavior
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feelings of great time pressure and impatience - aggressive, speak explosively, and constantly struggle
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type B behavior
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relaxed, steady paced, and easy going
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big 5 personality dimensions
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extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience
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perceptual process
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(1) physiological reaction to stimuli (2) conscious awareness of stimuli (3) placement of selected stimuli into a framework for storage (4) interpretation of stimuli
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what is a pygmation effect?
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self fulfilling prophecy
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what is the halo effect?
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a process in which a jedge uses a general impression that is favorable or unfavorable to evaluate specific traits
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what is the primacy effect?
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when the first information we get has a very great influence on our final impressions
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what is perceptual defense?
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when our perceptions try to defend against threatening or unacceptable information
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what are implicit theories?
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theories in peoples minds
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3 components of attitudes
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cognitive; affective; behavioral tendency
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enhancing employee job satisfaction 6 steps:
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(1) assess employee satisfaction (2) identify good and bad job facets (3) understand underlying causes (4) develop strategies to enhance satisfaction (5) develop strategies to maintain satisfaction (6) implement the strategies
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what is affective commitment?
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emotional attachment characterized by strong affective ties to the org and psychological identification with the org
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what is continuance commitment?
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results from considering the benefits of organizational membership and the perceived cost of leaving
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3 ways attitudes are formed
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direct experience, association, and social learning
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4 conditions needed to see that attitude will probably best predict behavior:
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attitude is specific to the behavior, attitude is potent, attitude is salient, and the behavior is not constrained
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