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22 Cards in this Set

  • Front
  • Back
Sigmund Freud's psychoanalytic theory says that we are motivated by ______ or _______.
drives or instincts
humanistic existential theories focus on the _____ _________ of the individual instead of separate behaviors that make up the personality
total personality
learning theories see personality as a set of _______ of learned behaviors
what is a dogmatic individual?
close minded with a rigid belief system
people with a high tolerance for ambiguity welcome _________ and ______.
uncertainty and change
what is a locus of control?
the degree to which people believe the things that happen to them are the result of their own actions
what is self monitoring?
the extent to which people vary their behavior to match the situation and make the best possible impression on others
type A behavior
feelings of great time pressure and impatience - aggressive, speak explosively, and constantly struggle
type B behavior
relaxed, steady paced, and easy going
big 5 personality dimensions
extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience
perceptual process
(1) physiological reaction to stimuli (2) conscious awareness of stimuli (3) placement of selected stimuli into a framework for storage (4) interpretation of stimuli
what is a pygmation effect?
self fulfilling prophecy
what is the halo effect?
a process in which a jedge uses a general impression that is favorable or unfavorable to evaluate specific traits
what is the primacy effect?
when the first information we get has a very great influence on our final impressions
what is perceptual defense?
when our perceptions try to defend against threatening or unacceptable information
what are implicit theories?
theories in peoples minds
3 components of attitudes
cognitive; affective; behavioral tendency
enhancing employee job satisfaction 6 steps:
(1) assess employee satisfaction (2) identify good and bad job facets (3) understand underlying causes (4) develop strategies to enhance satisfaction (5) develop strategies to maintain satisfaction (6) implement the strategies
what is affective commitment?
emotional attachment characterized by strong affective ties to the org and psychological identification with the org
what is continuance commitment?
results from considering the benefits of organizational membership and the perceived cost of leaving
3 ways attitudes are formed
direct experience, association, and social learning
4 conditions needed to see that attitude will probably best predict behavior:
attitude is specific to the behavior, attitude is potent, attitude is salient, and the behavior is not constrained