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10 Cards in this Set
- Front
- Back
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(T or F) Supervisors can encourage creativity by providing clear goals and encouraging open interactions with subordinates.
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True
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Methods for managing resistance to change may include all of the following EXCEPT...
a. coersion b. education c. participation d. mediation e. intervention |
d. mediation
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The successful implementation of creative ideas in an organization is...
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organizational innovation
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(T or F) Changes in individual behavior are unlikely to produce changes in organizational outcomes.
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False
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A psychological state of effoertlessness, in which you become completely absorbed in what you're doing and time seems to pass quickly, is...
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flow
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(T or F) Once there is a dominant design, innovation focuses on incremental change.
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True
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Junaluska Summer Camp managers want to cultivate a creative work environment. It would like counselors to think of new and innovative programs as well as new and innovative marketing campaigns. To get creativity from their emplyees, managers of the camp shoud.
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give challenging work, give employees freedom, encourage employees, remove obstacles to creativity
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(T or F) The process of managing organizational change is a change intervention, followed by unfreezing and then freezing.
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False
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All of the following are errors that managers make when leading change EXCEPT:
a. undercommunicating b. not declaring victory c. not establishing a great enough sense of urgency d. not anchoring the change |
b. not declaring victory
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(T or F) Innovation creates new businesses and makes old onesobsolete.
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True
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