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10 Cards in this Set

  • Front
  • Back

Omnipotent view of management

Theview that managers are directly responsible for an organization’s success orfailure

Symbolic view of management

Theview that much of an organization’s success or failure is due to forces outsidemanagers’ control

External Environment

Those factors and forces outside the organization that affect it’s performance

Economic

Encompassesfactors such as interest rates, inflation, changes in disposable income, stockmarket fluctuations, and business cycle stages

Demographic

Concernedwith trends in population characteristics such as age, race, gender, educationlevel, geographic location, income and family composition

Political/Legal

Concernedwith federal, state and local laws, and global laws

Technological

Concernedwith scientific or industrial innovations

Sociocultural

Concerned with societal andcultural factors such as values, attitudes, trends, traditions and lifestyles,beliefs, tastes, and patterns of behavior.

Global

Encompasses issues associated withglobalization and a world economy

PESTEL

Political, economic, social, technology, environmental, legal