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8 Cards in this Set
- Front
- Back
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Control systems |
Formal target setting monitoring evaluation and feedback system that provide managers with info about how well the organizations strategy and structure are working |
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3 types of control |
Input stage, conversion stage, output stage. |
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Input stage |
Feed forward control. Anticipate problems before they occur |
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Conversion stage |
Concurrent control. Manage problems as they occur |
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Output stage |
Feedback control. Manage problems after they have arisen |
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4 steps in organizational control |
1.Establish standards of performance goals etc. Against Performance to be evaluated 2. Measure actual performance 3. Compare actual performance against chosen standards of performance 4. Evaluate the result and initiate corrective action if the standard is not being achieved |
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Bureaucratic control |
Control though system of rules and standard operating procedures that shapes the behavior of divisions functions and individuals |
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Clan control |
Exerted on individuals and groups in an organization by shared values norms standards of behaviors and expectations |
