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23 Cards in this Set

  • Front
  • Back
_____ _____ includes all elements existing outside the boundary of the organization that have the potential to affect the organization.
ORGANIZATIONAL ENVIRONMENT
_____ _____ includes the elements within the organization's boundaries.
INTERNAL ENVIRONMENT
_____ _____ represents the outer layer of the environment and will influence the organization over time, but often is not involved in day-to-day operations.
GENERAL ENVIRONMENT
____ ____ represents events originating in foreign countries and opportunities for American companies in other countries.
INTERNATIONAL DIMENSION
The ___ ____ includes scientific and technological advancements in a specific industry as well as society at large.
TECHNOLOGICAL DIMENSON
The ____ ____ represents the demographic characteristics, norms, customs, and values of the general population.
SOCIOLOCULTURAL DIMENSION
The ____ _____ represents the general economic health of the country or region in which the organization operates
ECONOMIC DIMENSION
The ___-___ _____ includes federal, state, and local government regulations and political activities designed to influence company behavior.
LEGAL-POLITICAL DIMENSION
____ ____ are interest groups that work within the legal-political framework to influence companies to behave in socially responsible ways.
PRESSURE GROUPS
The ____ ______ is the layer closest to the organization and includes those sectors that have a direct working relationship with it. The task environment includes customers, competitors, suppliers, and the labor market.
TASK ENVIRONMENT
____ are those people and organizations in the environment that acquire goods or services from the organization
CUSTOMERS
_____ are organizations in the same industry or type of business that provide goods or services to the same set of customers
COMPETITORS
____ are people and organizations that provide the raw materials that the organization uses to produce its output.
SUPPLIERS
The ___ ____ represents people in the environment available for hire by the organization
LABOR MARKET
___-___ ___ link and coordinate the organization with key elements in the external environment
BOUNDARY-SPANNING ROLES
A ___ occurs when two or more organizations combine to become one.
MERGER
A ___ ____ is a strategic alliance by two or more organizations that occurs when the project is too complex, expensive, or uncertain for one firm to handle alone.
JOINT VENTURE
____ is defined as the set of key values, beliefs, understandings, and norms shared by members of an organization.
CULTURE
A ____ is an object, act, or event that conveys meaning to others. Symbols associated with corporate culture convey the organization’s important values.
SYMBOL
A ___ is a narrative based on true events that is repeated and shared among organizational employees. Stories are told to new employees to keep the organization’s primary values alive.
STORY
A ___ is a figure who exemplifies the deeds, character, and attributes of a strong corporate culture. Heroes are role models for employees to follow.
HERO
A ____ is a phrase or sentence that succulently expresses a key organizational value.
SLOGAN
A ____ is a planned affair that makes up a special event and is conducted for the benefit of an audience.
CEREMONY