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23 Cards in this Set
- Front
- Back
_____ _____ includes all elements existing outside the boundary of the organization that have the potential to affect the organization.
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ORGANIZATIONAL ENVIRONMENT
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_____ _____ includes the elements within the organization's boundaries.
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INTERNAL ENVIRONMENT
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_____ _____ represents the outer layer of the environment and will influence the organization over time, but often is not involved in day-to-day operations.
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GENERAL ENVIRONMENT
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____ ____ represents events originating in foreign countries and opportunities for American companies in other countries.
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INTERNATIONAL DIMENSION
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The ___ ____ includes scientific and technological advancements in a specific industry as well as society at large.
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TECHNOLOGICAL DIMENSON
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The ____ ____ represents the demographic characteristics, norms, customs, and values of the general population.
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SOCIOLOCULTURAL DIMENSION
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The ____ _____ represents the general economic health of the country or region in which the organization operates
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ECONOMIC DIMENSION
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The ___-___ _____ includes federal, state, and local government regulations and political activities designed to influence company behavior.
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LEGAL-POLITICAL DIMENSION
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____ ____ are interest groups that work within the legal-political framework to influence companies to behave in socially responsible ways.
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PRESSURE GROUPS
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The ____ ______ is the layer closest to the organization and includes those sectors that have a direct working relationship with it. The task environment includes customers, competitors, suppliers, and the labor market.
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TASK ENVIRONMENT
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____ are those people and organizations in the environment that acquire goods or services from the organization
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CUSTOMERS
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_____ are organizations in the same industry or type of business that provide goods or services to the same set of customers
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COMPETITORS
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____ are people and organizations that provide the raw materials that the organization uses to produce its output.
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SUPPLIERS
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The ___ ____ represents people in the environment available for hire by the organization
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LABOR MARKET
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___-___ ___ link and coordinate the organization with key elements in the external environment
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BOUNDARY-SPANNING ROLES
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A ___ occurs when two or more organizations combine to become one.
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MERGER
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A ___ ____ is a strategic alliance by two or more organizations that occurs when the project is too complex, expensive, or uncertain for one firm to handle alone.
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JOINT VENTURE
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____ is defined as the set of key values, beliefs, understandings, and norms shared by members of an organization.
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CULTURE
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A ____ is an object, act, or event that conveys meaning to others. Symbols associated with corporate culture convey the organization’s important values.
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SYMBOL
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A ___ is a narrative based on true events that is repeated and shared among organizational employees. Stories are told to new employees to keep the organization’s primary values alive.
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STORY
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A ___ is a figure who exemplifies the deeds, character, and attributes of a strong corporate culture. Heroes are role models for employees to follow.
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HERO
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A ____ is a phrase or sentence that succulently expresses a key organizational value.
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SLOGAN
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A ____ is a planned affair that makes up a special event and is conducted for the benefit of an audience.
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CEREMONY
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