Mgt Ch. 8

Front 1

Energy of the employee reflected in his work

Back 1

1. Is the measure of intensity or drive

2. And is on important element

3. Must be monitored or checked by supervisors

Front 2

Reinforce Theory

Back 2

1. Reflects that behavior results from

2. External consequences

Front 3

A reinforcer

Back 3

1. Is only consequence immediately

2. Following a response that increases

3. The probability that the behavior

4. Will be repeated

Front 4

According to the reinforcement theory

Back 4

1.Rewards are effective if they

2. Proceed a desired behavior

Front 5

Goal Setting

Back 5

1. Is more effective in

2. Cultures located in North America

3. The reason for this is "more"

Front 6

Maslow's hierarch of needs theory

Back 6

1. Physiological needs: food, drink, shelter

2. Safety Needs security and protection

3. Social Needs: Belongingness, friendship

4. Esteem needs: Status, recognition

5. Self-Actualization Achieving one's potential

Front 7

Maslow argued that once

Back 7

1. A need is satisfied

2. The next need becomes dominant

Front 8

McGregor's Theory X assumes that employees have

Back 8

1. Little ambition

2. Dislike work

3. Avoid responsibility

Front 9

McGregor's theory Y assumes

Back 9

1. want to work

2. And run exercises self-direction

Front 10

Ergo, it can be seen that

Back 10

1. Theory X assumes that lower needs dominated individuals

2. Theory Y assumed that higher order needs dominated individuals.

Front 11

Herzberg's Two Factors Theory

Back 11

1. Motivators (in. factors) deal with job satisfactions.

2. Hygiene factors (or factors) deal with job dissatisfaction

Front 12

Motivators

Back 12

1. Achievement

2. Recognition

3. Work itself

4. Responsibility

5. Advancement

6. Growth

Front 13

Hygiene Factor

Back 13

1. Supervisor

2. Company policy

3. Relationships with supervisor

4. Working conditions

5. Salary

6. Relationship with peers

7. Personal life

8. Relationship with subordinates

9. Status

10. Security

Front 14

According to Herzberg

Back 14

1. When hygiene factors are adequate

2. People won't be dissatisfied

3. But they will bot be satisfied

Front 15

Stacy Adam's equity theory

Back 15

1. Suggests that employees compose their inputs to outputs

2. The ratio of inputs to outputs of relevant others

3. (amount of work which I do for my salary compared to what others do for their salary)

Front 16

In general , the research supports

Back 16

1. For equity theory could be

2. Described as very strong