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45 Cards in this Set

  • Front
  • Back
Line managers
Individuals directly involved in accomplishing the primary purpose of the organization
A top-level manager who reports directly to a corporation’s chief executive officer or to the head of a major division
A person who performs tasks in a variety of human resource-related areas
An individual who is typically concerned with only one of the major function areas of human resource management.
Benefits, pension administration, payroll, relocation assistance and recruitment support, global training and development, succession planning and talent retention
Name 2 of the most common functions that use SSCs?
Human capital management
Human capital management
The task of measuring the cause and effect relationship of various HR programs and policies on the bottom line of the firm.
Human resource management
The utilization of a firm's human resources to achieve organizational objectives
The process through which an organization ensures that it always has the proper number of employees with the appropriate skills in the right jobs at the right time to achieve the organization’s objectives.
This hr function involves job analysis, human resource planning, recruitment and selection
Job analysis
The systematic process of determining the skills, duties and knowledge required for performing jobs in an organization.
Human Resource planning (HRP)
The process of comparing human resource requirements with their availability and determining whether the firm has a shortage or excess of personnel.
The process of attracting qualified individuals and encouraging them to apply for work with the organization
The process through which the organization chooses, from a group of applicants, those individuals best suited both for open positions and for the company
Human Resource Planning
Human Resource Development
Human resource development
A major HRM function that consists not only of T&D but also individual career planning and development activities and performance appraisal
This is designed to provide learners with the knowledge and skills needed for their present jobs
This involves learning that goes beyond today’s job; it has a more long-term focus
Career planning
An ongoing process whereby an individual sets career goals and identifies the means to achieve them
Career development
A formal approach used by the organization to ensure that people with the proper qualifications and experiences are available when needed.
Organization Development
Organization development
The planned process of improving an organization by developing its structures, systems, and processes to improve effectiveness and achieving desired goals.
Performance appraisal
A formal system of review and evaluation of individual or team task performance
Performance appraisal
This process affords employees the opportunity to capitalize on their strengths and overcome identified deficiencies, thereby helping them to become more satisfied and productive employees
Operative employee
All workers in a firm except managers and professionals, such as engineers, accountants, and professional secretaries
The total of all the rewards provided employees in return for their services.
The money that a person receives for performing a job
Additional financial rewards, other than base pay, including paid vacations, sick leave, holidays, and medical insurance
Nonfinancial rewards
Nonmonetary rewards, such as enjoyment of the work performed or a satisfactory workplace environment that provides flexibility
Protecting employees from injuries caused by work-related accidents
The employees’ freedom from physical or emotional illness
This type of union membership has fallen from39% in 1958 to 9% today, the lowest percentage since 1901.
External environment
The factors that affect a firm’s human resources from outside the organization’s boundaries.
External factors
The types of environmental factors include the labor force, legal considerations, society, unions, shareholders, competition and customers.
Social responsibility
The implied, enforced, or felt obligation of managers, acting in their official capacity, to serve or protect the interests of groups other than themselves.
The discipline dealing with what is good and bad, or right and wrong, or with moral duty and obligation
This is comprised of employees who have joined together for the purposes of dealing with their employer
The owners of a corporation
In a unionized environment who negotiates an agreement with management
Between 5 to seven career changes
The average person graduating from college today may face how many career changes in his or her working years.
Human resource manager
An individual who normally acts in an advisory or staff capacity, working with other managers regarding human resource matters
Shared service center
Shared service center
A center that takes routine, transaction-based activities dispersed throughout the organization and consolidates them in one place
The process of transferring responsibility for an area of service and its objectives to an external provider.