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45 Cards in this Set

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Effective
This means to achieve results, to make the right decisions and successfully carry them out so that they achieve the organization’s goals.
Controlling
This is defined as monitoring performance, comparing it with goals, and taking corrective action as needed.
Planning, organizing, leading, and controlling
What are The four management functions
The O in POLC
Organizing
Figurehead, Leadership role and Liaison role
What are the three interpersonal roles for managers?
Efficient
This means to use resources—people, money, raw materials, and the like—wisely and cost-effectively.
General manager
This type of manager is responsible for several organizational activities.
Planning
This is defined as setting goals and deciding how to achieve them.
Planning
The P in POLC
Negotiator role
In this managerial role the manager works with others inside and outside the organization
Human skills
These skills consist of the ability to work well in cooperation with other people in order to get things done.
Informational roles
In their three _____ roles, managers receive and communicate information with other people inside and outside of the organization.
Interpersonal roles
In one of these roles, managers interact with people inside and outside of their work units.
Control
The C in POLC
Disturbance handler role
In this managerial role the manager handles unforeseen problems
Innovation
This refers to finding ways to deliver new or better goods or services.
Organizing
This is defined as arranging tasks, people, and other resources to accomplish the work.
Technical skills
these skills consist of the job specific knowledge needed to perform well in a specialized filed.
Leading
The L in POLC
Entrepreneur role
In this managerial role the manage initiates and encourages change and innovation
Leading
This is defined as motivating, directing, and otherwise influencing people to work hard to achieve the organization’s goals.
Middle managers
These types of managers implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them.
First-line managers
These types of managers make short-term operating decisions, directing the daily tasks of non-managerial personnel.
Chief executive officer and Chief Operating Officer
CEO COO
Spokesperson role
In this managerial role the manage is expected to be a diplomat, putting the best face on the activities of the work unit or organization
Management
This is defined as (1) the pursuit of organizational goals efficiently and effectively by (2) integrating the work of people through (3) planning, organizing, leading, and controlling the organization’s resources.
Top managers
These types of managers make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it.
Top managers
These types of managers must be future oriented, dealing with uncertain, highly competitive conditions
Middle Managers
These types of managers have titles such as “Dean of students” “Division Head” or “Plant Manager”
Disseminator role
In this managerial role the manager need to constantly disseminate important information to employees
Organization
A group of people who work together to achieve some specific purpose.
First line managers
These types of managers have titles such as “departmental head,” “foreman,” or “forewoman,” “team leader,” or “supervisor
Functional and General
An organization is run by what two types of managers?
Interpersonal roles, informational roles, Decisional roles
What are the three types of managerial roles described by Mintzberg?
Liaison role
In this managerial role the manager works with other people outside your work unit and organization
Decisional roles
In their ______ roles, managers use information to make decisions to solve problems or take advantage of opportunities.
Supervisors
This is another name often given to first-line managers as a whole
Functional manager
This type of manager is responsible for just one organizational activity.
First-line managers
These types of managers make short-term operating decisions, directing the daily tasks of non-managerial personnel.
Leadership role
in this managerial role the manager is responsible for the actions of your subordinates
Interpersonal roles
In their __________ roles, managers interact with people inside and outside of their work units.
Conceptual skills
These skills consist of the ability to think analytically, to visualize an organization as a whole and understand how the parts work together.
Top managers
What type of managers have titles such as CEO and COO and President
Technical skills, conceptual skills, skills
Star managers have what three skills?
Figurehead role
In this managerial role the manager performs symbolic tasks that represent your organization