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47 Cards in this Set

  • Front
  • Back
Americans with Disabilities Act
prohibits discrimination against the disabled
clawbacks
rescinding the tax
code of ethics
consists of a formal written set of ethical standards guiding an organizations actions
competitors
people or organizations that compete for customers or resources
corporate social responsibility (CSR)
the notion that corporations are expected to go above and beyond following the law and making a profit
customers
those who pay to use an organizations goods or resources
demographic forces
influeneces on an organization arising from changes in the characteristics of a population, such as age, gender, or ethnic origin
distributor
a person or an organization that helps another organization sell its good or services to customers
diversity
the differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities, and socioeconomic background
ethnocentrism
the belief that one's native country , culture, language, abilities, or behavior is superior to that of another
economic forces
the general economic conditions and trends- unemployment, inflation, interest rates, economic growth- that may affect an organization's perfromance
ethical behavior
behavior that is accepted as right as opposed wrong according to those standards
ethical climate
represents employees' perceptions about the extent to which work environments support ethical behavior
ethical dilemma
a situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or even illegal
ethics
the standards of right and wrong that influence behavior
external dimensions of diversity
include an element of choice; the consist of the personal characteristics that people acquire, discard, or modify throughout their lives
external stakeholders
people or groups in the organization's external environment that are affected by it
general environment
economic, technological, sociocultural, demographic, political-legal, and international
glass ceiling
the metaphor for an invisible barrier preventing women and minorities from being promoted to top executive jobs
government regulators
regulatory agencies that establish ground rules under which organizations may operate
individual approach
what will result in the best long-term interests, which ultimately are in everyone's self-interest
insider trading
the illegal trading of a company's stock by people using confidential company information
internal dimensions of diversity
those human differences that exert a powerful, sustained effect throughout every stage of our lives
internal stakeholders
consist of employees, owners, and the board of directors, if any
international forces
changes in the economic, political, legal, and technological global system that may affect an organization
justice approach
guided by respect for impartial standards of fairness and equity
macroenvironment
same as general environment
moral-rights approach
guided by the respect for the fundamental rights of human beings
owners
all those who can claim and organization as their legal property
personality
the stable physical and mental characteristics responsible for a person's identity
philanthropy
making charitable donations to benefit humankind
political-legal forces
changes in the way politics shape laws and laws shape the opportunities for and threats to an organization
Ponzi schemes
using cash from newer investors to pay off older ones
Sarbanes-Oxley Act of 2002
established requirements for proper financial record keeping for public companies and penalties of as much as 25 years in prison for noncompliance
social responsibility
managers duty to take actions that will benefit the interestsof society as well as of the organization
sociocultural forces
influences and trends originating in a country's human relationships and values that may affect an organization
special-interest groups
groups whose members try to influence specific issues
stakeholders
the people whose interest are affected by an organization's activities
strategic allies
describes the relationship of two organizations who join forces to achieve advantages neither can perform as well as alone
supplier
a person or organization that provides supplies: raw materials, services, equipment, labor, or energy
task environment
11 groups that present you with daily tasks to handle: customers, competitors, suppliers, distributors, strategic allies, employee organizations, local communities, financial institutions, government regulators, special-interest groups, and mass media
technological forces
new developments in methods for transforming resources into goods or services
underemployed
working at jobs that require less education than they have
utilitarian approach
good of the people
value system
the pattern of values within an organization
values
relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior
whistle-blower
an employee who reports organizational misconduct to the public