Mgt 3303 Exam 1.3

Front 1

Americans with Disabilities Act

Back 1

prohibits discrimination against the disabled

Front 2

clawbacks

Back 2

rescinding the tax

Front 3

code of ethics

Back 3

consists of a formal written set of ethical standards guiding an organizations actions

Front 4

competitors

Back 4

people or organizations that compete for customers or resources

Front 5

corporate social responsibility (CSR)

Back 5

the notion that corporations are expected to go above and beyond following the law and making a profit

Front 6

customers

Back 6

those who pay to use an organizations goods or resources

Front 7

demographic forces

Back 7

influeneces on an organization arising from changes in the characteristics of a population, such as age, gender, or ethnic origin

Front 8

distributor

Back 8

a person or an organization that helps another organization sell its good or services to customers

Front 9

diversity

Back 9

the differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities, and socioeconomic background

Front 10

ethnocentrism

Back 10

the belief that one's native country , culture, language, abilities, or behavior is superior to that of another

Front 11

economic forces

Back 11

the general economic conditions and trends- unemployment, inflation, interest rates, economic growth- that may affect an organization's perfromance

Front 12

ethical behavior

Back 12

behavior that is accepted as right as opposed wrong according to those standards

Front 13

ethical climate

Back 13

represents employees' perceptions about the extent to which work environments support ethical behavior

Front 14

ethical dilemma

Back 14

a situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or even illegal

Front 15

ethics

Back 15

the standards of right and wrong that influence behavior

Front 16

external dimensions of diversity

Back 16

include an element of choice; the consist of the personal characteristics that people acquire, discard, or modify throughout their lives

Front 17

external stakeholders

Back 17

people or groups in the organization's external environment that are affected by it

Front 18

general environment

Back 18

economic, technological, sociocultural, demographic, political-legal, and international

Front 19

glass ceiling

Back 19

the metaphor for an invisible barrier preventing women and minorities from being promoted to top executive jobs

Front 20

government regulators

Back 20

regulatory agencies that establish ground rules under which organizations may operate

Front 21

individual approach

Back 21

what will result in the best long-term interests, which ultimately are in everyone's self-interest

Front 22

insider trading

Back 22

the illegal trading of a company's stock by people using confidential company information

Front 23

internal dimensions of diversity

Back 23

those human differences that exert a powerful, sustained effect throughout every stage of our lives

Front 24

internal stakeholders

Back 24

consist of employees, owners, and the board of directors, if any

Front 25

international forces

Back 25

changes in the economic, political, legal, and technological global system that may affect an organization

Front 26

justice approach

Back 26

guided by respect for impartial standards of fairness and equity

Front 27

macroenvironment

Back 27

same as general environment

Front 28

moral-rights approach

Back 28

guided by the respect for the fundamental rights of human beings

Front 29

owners

Back 29

all those who can claim and organization as their legal property

Front 30

personality

Back 30

the stable physical and mental characteristics responsible for a person's identity

Front 31

philanthropy

Back 31

making charitable donations to benefit humankind

Front 32

political-legal forces

Back 32

changes in the way politics shape laws and laws shape the opportunities for and threats to an organization

Front 33

Ponzi schemes

Back 33

using cash from newer investors to pay off older ones

Front 34

Sarbanes-Oxley Act of 2002

Back 34

established requirements for proper financial record keeping for public companies and penalties of as much as 25 years in prison for noncompliance

Front 35

social responsibility

Back 35

managers duty to take actions that will benefit the interestsof society as well as of the organization

Front 36

sociocultural forces

Back 36

influences and trends originating in a country's human relationships and values that may affect an organization

Front 37

special-interest groups

Back 37

groups whose members try to influence specific issues

Front 38

stakeholders

Back 38

the people whose interest are affected by an organization's activities

Front 39

strategic allies

Back 39

describes the relationship of two organizations who join forces to achieve advantages neither can perform as well as alone

Front 40

supplier

Back 40

a person or organization that provides supplies: raw materials, services, equipment, labor, or energy

Front 41

task environment

Back 41

11 groups that present you with daily tasks to handle: customers, competitors, suppliers, distributors, strategic allies, employee organizations, local communities, financial institutions, government regulators, special-interest groups, and mass media

Front 42

technological forces

Back 42

new developments in methods for transforming resources into goods or services

Front 43

underemployed

Back 43

working at jobs that require less education than they have

Front 44

utilitarian approach

Back 44

good of the people

Front 45

value system

Back 45

the pattern of values within an organization

Front 46

values

Back 46

relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior

Front 47

whistle-blower

Back 47

an employee who reports organizational misconduct to the public