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24 Cards in this Set

  • Front
  • Back
attention
Being consciously aware of somehting or someone
cognitive categories
Mental depositories for stroing information
Schema
Mental picture of an event or object
attention
Being consciously aware of somehting or someone
Stereotype
Beliefs about the characteristics of a group
cognitive categories
Mental depositories for stroing information
Casual attributions
Suspend or inferred causes of behavior
Schema
Mental picture of an event or object
Internal factors
Personal characteristcs that cause behavior
Stereotype
Beliefs about the characteristics of a group
External factors
Enviromental characteristics that cause behavior
Casual attributions
Suspend or inferred causes of behavior
fundamental attribution bias
Ignoring enviromental factors that affect behavior
Internal factors
Personal characteristcs that cause behavior
Self-serving bias
Taking more personal responsibility for success than failure.
External factors
Enviromental characteristics that cause behavior
fundamental attribution bias
Ignoring enviromental factors that affect behavior
Diversity
The host of individual differences that make people different from and similiar to each other.
Self-serving bias
Taking more personal responsibility for success than failure.
Diversity
The host of individual differences that make people different from and similiar to each other.
Discrimination
Occurs when employment decisions are based on factors that are not job related
Affirmative action
Focuses on achieving equality of opportunity in an organization.
Managing diversity
Creating organizational changes that enable all people to perfomr up to their maximum potential
Glass ceiling
Invisible barrier blocking women and minorities from top management positions