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22 Cards in this Set
- Front
- Back
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Day-to-day business processes
Interactions with customers |
Operational Level
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Two Ways Information Systems are Used at Operational Level?
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1. Automate repetitive tasks
2. Improve efficiency |
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Three Decisions at Operational Level?
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1. Structure
2. Recurring 3. Train computers to make decisions for you |
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Monitoring and controlling operational-level activities
Providing information to executive level |
Managerial Level
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Two Ways Information Systems are Used at Managerial Level?
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1. Utilize resources
2. Meet strategic objectives |
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Four Decisions at Managerial Level?
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1. Semi-structured
2. Contained within that functional area 3. Somewhat complex 4. On time horizon of days to months |
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Support day-to-day business processes such as cash and investment management, resource allocation and contract negotiations
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Executive level
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Two Ways Information Systems are Used at Executive Level?
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1. Support human decisions
2. Consolidate and collect information |
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Four Decisions at Executive Level?
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1. Long-term
2. Complex 3. Unstructured 4. Not usually recurring |
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Level that Transaction Processing System is used at?
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Operational level
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Two Purposes of Transaction Processing System?
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1. Processing of business events and transactions
2. Increase efficiency |
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Three Ways Efficiency is Increased in Transaction Processing System?
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1. Give us automation
2. Lower costs 3. Increase speed and accuracy |
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Four Examples of Transaction Processing System?
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1. Checkout scanners
2. Order-processing system 3. Electronic funds transfers 4. Shipping process |
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Basic systems model
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Input-process-output model
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Level that Management Information Systems is used at?
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Managerial level
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Two Purposes of Management Information Systems?
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1. Produce reports
2. Help us support decisions |
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Five Examples of Management Information Systems?
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1. Sales forecasting
2. Scheduling 3. Inventory management and planning 4. Advertising and product pricing 5. Manufacturing Scheduling |
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3 Stages in the Architecture of an MIS?
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1. Input
2. Process 3. Output |
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Level that Executive Information System is used at?
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Executive Level
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Two Purposes of Executive Information Systems?
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1. Aid in decision-making
2. Provide information in an aggregated form |
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Three Examples of Executive Information Systems?
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1. Prices management
2. Staffing issues 3. Monitoring external environments |
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3 Stages in the Architecture of an EIS?
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1. Input
2. Process 3. Output |
