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19 Cards in this Set

  • Front
  • Back
Interconnection of basic facilities and services enabling the area to function properly
infrastructure
Businesses rely on IS infrastructure to support?
Business Processes, Decision Making, and Competitive Strategy
Activities that organizations perform to achieve business goals
business processes
Two Types of Business Processes?
Core Processes and Supporting Processes
7 Components of IS Infrastructure?
1. Hardware
2. Software
3. Networks
4. Data
5. Facilities
6. Human resources
7. Services
3 Primary Issues to consider when Managing the Hardware Infrastructure?
1. Fluctuating Demand (On Demand Computing)
2. Large-scale Problems (Grid Computing)
3. Systems Compatability (Autonomic Computing)
4 Primary Issues to consider when Managing the Software Infrastructure?
1. Cost (Open-Source Software)
2. Integration Problems
3. Managing Licenses
4. Fluctuating Needs
Need for Managing the Communication and Collaboration Infrastructure?
Diverse Communication
Two Solutions to Managing the Communication and Collaboration Infrastructure?
Convergence and Increasing mobility
Two Ways organizations need to find new ways to manage the Data and Knowledge Infrastructure?
Data from different sources and Internal Knowledge
data from different sources
data mining
Two Ways of Ensuring Availability when Managing the Facilities Infrastructure?
High Availability Facilities and Collocation Facilities
One Way of Securing the Facilities when Managing the Facilities Infrastructure?
Physical Safeguards
Two Ways to Manage the Facilities Infrastructure?
Ensuring availability
and Securing the facilities
Two Issues facing the Increased Complexity of IS when Managing the Service Infrastructure?
Services providers address infrastructure needs and Outsourcing
Need for Managing Human Resource Infrastructure?
Highly trained workforce
Four Ways Highly Trained Workforce may be Managed?
1. Facility Location (Talent Pool and Working Conditions)
2. Educational Grants (Computer Training)
3. Human resource policies (Flex-Time)
4. Outsourcing of human resource services (Online Resources)
Most Important Concern of Ensuring a Reliable and Secure Infrastructure?
Infrastructure Reliability
Three Parts to Back-Up Plan to ensure a reliable and secure infrastructure?
1. Outline Procedures
2. Back-Up Locations
3. Objectives