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19 Cards in this Set
- Front
- Back
Interconnection of basic facilities and services enabling the area to function properly
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infrastructure
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Businesses rely on IS infrastructure to support?
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Business Processes, Decision Making, and Competitive Strategy
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Activities that organizations perform to achieve business goals
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business processes
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Two Types of Business Processes?
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Core Processes and Supporting Processes
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7 Components of IS Infrastructure?
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1. Hardware
2. Software 3. Networks 4. Data 5. Facilities 6. Human resources 7. Services |
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3 Primary Issues to consider when Managing the Hardware Infrastructure?
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1. Fluctuating Demand (On Demand Computing)
2. Large-scale Problems (Grid Computing) 3. Systems Compatability (Autonomic Computing) |
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4 Primary Issues to consider when Managing the Software Infrastructure?
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1. Cost (Open-Source Software)
2. Integration Problems 3. Managing Licenses 4. Fluctuating Needs |
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Need for Managing the Communication and Collaboration Infrastructure?
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Diverse Communication
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Two Solutions to Managing the Communication and Collaboration Infrastructure?
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Convergence and Increasing mobility
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Two Ways organizations need to find new ways to manage the Data and Knowledge Infrastructure?
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Data from different sources and Internal Knowledge
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data from different sources
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data mining
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Two Ways of Ensuring Availability when Managing the Facilities Infrastructure?
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High Availability Facilities and Collocation Facilities
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One Way of Securing the Facilities when Managing the Facilities Infrastructure?
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Physical Safeguards
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Two Ways to Manage the Facilities Infrastructure?
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Ensuring availability
and Securing the facilities |
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Two Issues facing the Increased Complexity of IS when Managing the Service Infrastructure?
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Services providers address infrastructure needs and Outsourcing
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Need for Managing Human Resource Infrastructure?
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Highly trained workforce
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Four Ways Highly Trained Workforce may be Managed?
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1. Facility Location (Talent Pool and Working Conditions)
2. Educational Grants (Computer Training) 3. Human resource policies (Flex-Time) 4. Outsourcing of human resource services (Online Resources) |
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Most Important Concern of Ensuring a Reliable and Secure Infrastructure?
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Infrastructure Reliability
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Three Parts to Back-Up Plan to ensure a reliable and secure infrastructure?
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1. Outline Procedures
2. Back-Up Locations 3. Objectives |