Mgt 210

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MGT 210 Supervision and Leadership

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MGT 210 Week 1 Assignment Article Search

Resources: Appendix A, University Library, Ch. 1 (p. 19) of Supervision: Key Link to Productivity, and the References within the References Page section of Ch. 2 in Axia College’s Writing Style Handbook

Review the six supervisory responsibilities listed in Appendix A.

Locate articles from the University Library for each of the six supervisory responsibilities listed in Appendix A by searching the selected supervisory and related periodicals listed on p. 19 of the textbook.

Submit a reference list of three articles you will use for the final project.

Format the list according to APA guidelines

Post the assignment as an attachment.

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MGT 210 Week 1 CheckPoint Article Review on Diversity in the Workplace

As workplace demographics change, supervisors benefit from knowing how to maximize the opportunities and meet the challenges that diversity presents. This CheckPoint provides you with an opportunity to read about current industry practices regarding diversity.

Resources: University Library, Ch. 1 (p. 19) of Supervision: Key Link to Productivity, and the References within the References Page section of Ch. 2 in Axia College’s Writing Style Handbook

Select an article from the University Library that addresses diversity in the workplace. Choose an article from a periodical on the list of supervisory and related periodicals on p. 19 of the textbook.

Write a 200- to 300-word article review by followingthe steps below:

Begin the review by providing a reference of the article in APA format.
Write 3–4 sentences that summarize the article. Include any in-text citations for specific opinions or facts from the article that you use in your review.
Explain whether you agree or disagree with the opinions in the article.
Determine how supervisors can use this information regarding diversity in the workplace.
Format the article review according to APA guidelines.

Post the CheckPoint as an attachment.

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MGT 210 Week 1 CheckPoint Incident 1-1

CheckPoint 1: Incident 1-1: Promotion Into Supervision

Resource: Ch. 1 (p. 15) of Supervision: Key Link to Productivity
Read Incident 1-1: Promotion Into Supervision. Think about Roy’s personal attributes and goals and about how he might apply those abilities to reach his goals as a supervisor.
Answer, in 200–300 words, the four questions on p. 15 at the end of the incident.

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MGT 210 Week 2 CheckPoint Incident 2-2 Bad Times at Quality Shoe

CheckPoint: Incident 2-2: Bad Times at Quality Shoe

Decision making is an important supervisory function and often a difficult one. This CheckPoint allows you to apply what you have learned regarding the steps in the decision-making process, the advantages and disadvantages of group decision making, and the differences between decision making and problem solving.

Resource: Ch. 2 (pp. 35–36) of Supervision: Key Link to Productivity
Read Incident 2-2: Bad Times at Quality Shoe.
Answer the three questions on p. 36 following this scenario in 200–300 words.

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MGT 210 Week 2 DQ 1

Recall the steps in the decision-making process (Rue & Byars, 2004) as outlined in Ch. 2 of Supervision: Key Link to Productivity.

o Be alert to indicators and symptoms of problems.

o Tentatively define the problem.

o Collect facts and redefine the problem if necessary.

o Identify possible alternatives.

o Gather and organize facts.

o Evaluate possible alternatives.

o Choose and implement the best alternative.

o Follow up (p. 33).

Which of the eight steps in the decision-making model could be eliminated if a decision had to be made quickly? Is this model more appropriate for individual or group decision making? Explain your answers.

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MGT 210 Week 2 DQ 2

Review the behaviors that raise ethical questions in the workplace, listed in Figure 4.1 in Ch. 4 (p. 58) of Supervision: Key Link to Productivity. Respond to one of these questions: Which three areas do you believe to be most prevalent? Which three areas have the greatest consequence in the workplace? Justify your answers.

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MGT 210 Week 3 Assignment Exercise 7-2

Assignment: Exercise 7-2: “In-Basket”

Delegating is an important aspect of supervisory effectiveness. Still, according to Rue and Byars (2004) in Ch. 7 of Supervision: Key Link to Productivity, “failure to delegate is probably the most frequent reason that supervisors fail in their jobs” (p. 117). Some supervisors are reluctant to delegate at all; others do not quite know how to delegate, or they are unsure regarding which tasks should be delegated. Recall the basic steps in the delegation process from Ch. 7 of your text as you formulate your answers to this assignment.

Resource:Ch. 7 (p. 126) of Supervision: Key Link to Productivity
Follow the steps listed below to complete this 700- to 1,050-word assignment:

Read Exercise 7-2: “In Basket.”
Join the discussion thread to which your instructor has assigned you.
Discuss, with your assigned classmates, which items in this exercise should be delegated and which should be acted upon.
Choose one of the items on which you and your assigned classmates agreed and one item on which you and your assigned classmates disagreed.
Explain the rationale for the issue that was agreed upon by all classmates present.
Examine the issue on which you and your assigned classmates disagreed. Was your attitude on this issue affected by your own unwillingness to delegate authority? Was your attitude affected by your assessment that the task could not be delegated? Or was your attitude affected by your inclination to delegate but impacted by the difficulty you encountered in determining how the task could be delegated effectively? Explain your answers.

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MGT 210 Week 3 CheckPoint Incident 6-2

CheckPoint: Incident 6-2: What Should I Do Next?

Carpenters are often told to measure twice, and cut once. Spending adequate time on strategy and planning is like measuring, and implementing the plan is like cutting. Extra time and effort during the planning stage are crucial if you want to avoid common problems later on.

As a supervisor, you may be called upon to develop a plan without being given specific guidelines. This CheckPoint offers you an opportunity to determine what information a supervisor would need to create a plan for upper management and then to outline how you would prepare the plan.

Resource: Ch. 6 (pp. 89–108) of Supervision: Key Link to Productivity
Read Incident 6-2: What Should I Do Next?
Answer the three questions on p. 108 following this incident in 200–300 words.

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MGT 210 Week 4 CheckPoint Work Team Concepts

Because a work group can accomplish more than an individual, many organizations create formal teams to complete designated work assignments. For the work groups to be as productive as possible, individual team members, as well as supervisors and leaders, should be aware of group norms and behaviors that can sometimes create obstacles for the teams. In this CheckPoint, you have an opportunity to reflect on your discussion experience with assigned classmates and then to analyze that experience in terms of your reading regarding work teams.

Resource: Ch. 8 (pp. 128–140) of Supervision: Key Link to Productivity

Review your discussion experience with assigned classmates.

Post your 200- to 300-word response to this question: How did that experience with your fellow classmates illustrate one of the concepts (group norms, group cohesiveness, group pressure, group conformity, groupthink, group influence, group leadership, group self-direction, group communication) explained by Rue and Byars (2004) in Ch. 8 of Supervision: Key Link to Productivity?

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MGT 210 Week 4 DQ 1

Describe an obstacle to working on teams. Explain how the team can overcome that obstacle.

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MGT 210 Week 5 Assignment Exercise 10-2

According to Rue and Byars (2004), “orientation is concerned with introducing the new employee to the organization and the job” (p. 177). On the other hand, “training involves the acquisition of skills, concepts, rules, or attitudes by employees in order to increase their performance” (p. 178). Both orientation and training programs are essential in a well-run organization.

Resource: Ch. 10 (p. 184) of Supervision: Key Link to Productivity
Review Exercise 10-2: OJT.
Follow the assignment instructions at the end of this exercise on p. 184.
Include the 1,400- to 1,750-word assignment in your final project for the section on Determining Effective Orientation and Training Methods.
Format the assignment according to APA guidelines.
Post the assignment as an attachment.

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MGT 210 Week 5 CheckPoint Recruiting, Selecting, Orienting, and Training

Staffing is one of the most important responsibilities a supervisor undertakes. Successful organizations must determine how to find the best people and then ensure that those people become and remain an effective part of the company. Based on organizational needs, procedural preferences, and size, organizations approach recruiting, selecting, orienting, and training personnel in different ways.

Resources: Appendix B, Ch. 10 (pp. 163–181) of Supervision: Key Link to Productivity, and Microsoft® Word Tutorial: Creating Tables

Review the Microsoft® Word Tutorial: Creating Tablesat http://corptrain.phoenix.edu/wiu/com210/index.htm

Use the table in Appendix B to compare and contrast the ways in which a large company and a small company might approach recruiting, selecting, orienting, and training personnel.

Post the table as an attachment.

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MGT 210 Week 6 CheckPoint Employees’ Union

Supervisors must often juggle the different needs and expectations of various organizational stakeholders, such as upper management and employee unions. Supervisors must also be aware of legislative changes designed to prevent discrimination and to protect different classifications of workers. This CheckPoint presents a scenario in which you, as a supervisor, must determine how to balance these various needs and expectations.

Follow the steps listed below to complete this 200- to 300-word CheckPoint:

Assume that you, as a supervisor in a manufacturing plant, have heard rumors that the union, which has been virtually inactive until now, is planning to take complaints to upper management.
Outline a plan you could present to upper management that might prevent the need for union action.
Explain how this plan also represents your responsibility to the employees’ union.

Follow APA formatting guidelines for this paper.
Post as an attachment.

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MGT 210 Week 7 Assignment Exercise 15-3

Although all supervisors and leaders share some important qualities, they also approach their jobs in different ways, depending on their styles and preferences. This assignment asks you to assess your leadership style and then to determine how you would apply those strengths.
Resources: Appendix A and Ch. 15 (pp. 257–272) of Supervision: Key Link to Productivity
Complete this 700- to 1,050-word assignment by following these steps:

Complete the leadership style questionnaire on pp. 270–272 in Ch. 15 of Supervision: Key Link to Productivity.
Select one of the supervisory responsibility categories from the final project list in Appendix A.
State the results of the questionnaire to explain what kind of leader you are. Then, explain how you would apply your strength as a leader, supervisor, or leader–supervisor mix to situations that might arise regarding the supervisory responsibility you selected.

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MGT 210 Week 7 CheckPoint 14-1 No Extra Effort

Not all workers are motivated by the same rewards. Although some rewards in a company are fixed (salary ranges, for example), an effective supervisor should be aware of the motivational processes and theories to increase employee motivation and to improve organizational productivity. This CheckPoint offers an example of a group of employees that is not motivated and asks how you, as a supervisor, might improve the situation.

Resources: Ch. 14 (p. 255) of Supervision: Key Link to Productivity
Read Incident 14-1: No Extra Effort.
Answer the two questions on p. 255 following this incident in 200–300 words,.
Format your paper according to APA guidelines.
Post as an attachment.

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MGT 210 Week 8 CheckPoint Incident 18-1Changes in an Employee’s Behavior

Sometimes troubled employees will approach supervisors and ask about available resources and methods for coping with their problems. More often, however, supervisors must determine that an employee needs help, based on changes in that employee’s behavior.

Resource: Ch. 18 (p. 321) of Supervision: Key Link to Productivity
Read Incident 18-1: Changes in an Employee’s Behavior.
Answer the two questions on p. 321 at the end of this incident in 200-300 words.

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MGT 210 Week 9 Capstone CheckPoint

Supervisors are an essential component in improving the overall productivity and effectiveness of an organization—from planning and strategizing to cutting costs and controlling assets. This Capstone CheckPoint will give you the opportunity to recall the reading you have done as well as the activities you have completed during this course.

Post your 200- to 300-word response to this question: In your opinion, what is the most important thing a supervisor can do to improve the overall productivity and effectiveness of an organization? Explain your answer.

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MGT 210 Week 9 Final Project Best Practices Manual

As you near the end of MGT/210, you have gained knowledge and experience regarding what it takes to be an effective supervisor. Put your newly developed skills to work for yourself and others by creating a Best Practices Manual for Supervisors.

Resources: Appendix A; Ch. 3 (pp. 38–50), Ch. 7 (pp. 111–124), Ch. 9 (pp. 144–155), Ch. 11 (pp. 185–201), Ch. 16 (pp. 273–286), Ch. 17 (pp. 292–319), and Ch. 22 (pp. 382–393) in Supervision: Key Link to Productivity; and Ch. 1 and 2 in Axia College’s Writing Style Handbook

Compile the following sections of a best practices manual for new supervisors. Your overall contributions to the manual should be 2,100–2,800 words in length and cite a minimum of three sources. Only one of these sources can be your course text.

The six supervisory responsibilities to which you will contribute best practices are as follows:

Demonstrating Communication Skills

Determining Effective Orientation and Training Methods

Improving Productivity for Teams

Conducting Performance Appraisals

Resolving Conflict

Improving Employee Relations

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