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20 Cards in this Set
- Front
- Back
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FUNCTIONAL GROUP
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permanent group- indefinite time horizon
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INFORMAL OR INTEREST GROUP
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created by its own members
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TASK GROUP
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created by the organization for specific purpose and time frame
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STAGES OF GROUP AND TEAM DEVELOPEMENT
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forming
storming norming performing |
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COOPERATIVE BASED REWARDS (TEAM)
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low productivity/low interdependence, high productivity/high interdependence
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COMPETITIVE BASED REWARDS (INDIVIDUAL)
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high productivity/low interdependence, low productivity/high interdependence
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TASK SPECIALIST ROLE
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concentrating on getting the task completed
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SOCIOEMOTIONAL ROLE
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providing social and emotional support to others on the team
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DEVELOPMENT OF A ROLE
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expected role
sent role perceived role enacted role |
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ROLE AMBIGUITY
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sent role is unclear
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ROLE CONFLICT
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the messages comprising the role are contradictory
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INTERROLE CONFLICT
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conflict between roles
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INTRAROLE CONFLICT
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conflicting demands from different sources
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INTRASENDER CONFLICT
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single source sends contradictory messages
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PERSON ROLE CONFLICT
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descrepancy between role requirements and an individual's values, attitutes, and needs
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ROLE OVERLOAD
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role expectations exceed an individual's capacities
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NORM GENERALIZATION
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norms of one group cannot always be generalized to another group
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NORM VARIATION
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norms and their application vary within a group or team
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SOCIALIZATION
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norm conformity that occurs when a person goes from being an outsider to an insider
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COHESIVENESS
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extent to which members and loyal and committed to the group
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