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18 Cards in this Set
- Front
- Back
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3 TYPES OF PLANNING
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Strategic Planning
Tactical Planning Operational Planning |
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Strategic Planning
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addresses strategic actions designed to achieve the organization's long-range goals
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Tactical Planning
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translates strategic plans into actions designed to achieve specific and short-term goals and objectives
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Operational Planning
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identifies the actions needed to accomplish the goals of particular units of an organization or particular product lines in their respective markets
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MANAGEMENT FUNCTIONS
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Planning
Controlling Organizing Directing |
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Planning
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estimating future conditions and circumstances and making decisions about appropriate courses of action. 3 kinds: strategic, tactical, and operational
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Controlling
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Regulating the work of those for who the manager is responsible
-setting standards of performance of employees in advance - monitoring ongoing (real-time) performance -assessing the performance |
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Organizing
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systematically integrating resources to accomplish tasks, bring order to organization
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Directing
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process of attempting to influence other people to complete the organization's objectives
-leading and motivating those whom the manager is responsible -interacting with them effectively in group and team discussions -communicating in ways that acknowledge and support their efforts to accomplish tasks and achieve organizational goals - several dimensions: leadership, motivation, communication and managing groups or teams |
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MANAGEMENT SKILLS
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technical
interpersonal conceptual |
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technical skills
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specialized knowledge about procedures, processes, and equipment, and knowing how and when to use that knowledge (important for start-up fims)
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interpersonal skills
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sensitivity, persuasiveness, and empathy are important at all levels (even more so at lower and middle levels)
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conceptual skills
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(aka cognitive ability or complexity) such as logical reasoning, judgement, and analytic abilities
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MINTZBERG ROLES
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classification system based on research regarding how managers spend their time at work, primarily with regard to the roles they play
- interpersonal -informational -decisional |
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interpersonal (roles within)
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-figurehead role
-leader role -Liason role |
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informational (roles within)
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monitor role
disseminator role spokesperson role |
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decisional (roles within)
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entrepreneurial role
disturbance handler role resource allocator role negotiator role |
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STEWARTS JOB DIMENSIONS
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demands
contraints choices |
