Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
25 Cards in this Set
- Front
- Back
Conceptual Skills |
The ability to see the organization as a whole, understand how the different parts affect one another, and recognize how the company fits into or is affected by its environment. (P.13) |
|
Controlling |
Monitoring progress toward goal achievement and taking corrective action when needed. (P.5) |
|
Disseminator Role |
The Informational Role managers play when they share information with others in their department or companies. (P.10) |
|
Disturbance Handler Role |
The decisional role managers play when they respond to sever problems that demand immediate action. (P.11) |
|
Effectiveness |
Accomplishing tasks that fullfil organizational objectives. (P.13) |
|
Efficiency |
Getting work done with a minimum effort, expense or waste. (P.3) |
|
Entrepreneurial Role |
The decisional role managers play when they adapt themselves, their subordinates, and their units to change. (P.11) |
|
Figurehead Role |
The interpersonal role managers play when they perform ceremonial duties. (P.10) |
|
First-line Managers |
Managers who train and supervise the performance of nonmanagerial employees who are directly responsible for producing the companies products or services. (P.8) |
|
Human Skills |
The ability to work well with others. (P.13) |
|
Leader Role |
The interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives. |
|
Leading |
Inspiring and motivating workers to work hard to achieve organizational goals. |
|
Liaison Role |
The interpersonal role managers play when they deal with people outside their units. (P.10) |
|
Management |
Getting work done through others. (P.3) |
|
Middle Managers |
Managers responsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives. (P.7) |
|
Monitor Role |
The informational role managers play when they scan the environment for information. (P.10) |
|
Motivation to Manage |
An assessment of how enthusiastic employees are about managing the work of others. (P.13) |
|
Negotiator Role |
The decisional role managers play when they negotiate schedules, projects, goals, outcomes, resources, and employee raises. (P.12) |
|
Organizing |
Deciding where decisions will lead, who will do what jobs and tasks, and who will work for whom. (P.4) |
|
Planning (Management Functions) |
Determine organizational goals and a means for achieving them. (P.4) |
|
Resource Allocator Role |
The decisional role managers play when they decide who gets what resources. (P.12) |
|
Spokesperson Role |
The informational role managers play when they share information with people outside their departments or companies. (P.10) |
|
Team Leaders |
Managers responsible for facilitating teams activities towards accomplishing a goal. (P.8) |
|
Technical Skills |
The specialized procedures, techniques, and knowledge required to get the job done. (P.12) |
|
Top Managers |
Executives responsible for the overall direction of the organization. |