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46 Cards in this Set
- Front
- Back
mechanisms
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used to align interests of stock holders and mgmt
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stock options
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most common pay for performance system. Right to purchase company stock at predetr. Price at a future time. Opposition: incentive too huge, dilutes shareholder equity.
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takeover constraints
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risk of being aquired by another compan. Limits the extent to which managers can pursue strategies and actions of their own interest. Occurs in cycles, last resort- only when other mechanisms fail
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Raiders
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perform takeover- buy underperforming companies, motivated by gain. Greenmail- profit they receive whether the company is sucessful or not.
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strategic conrol systems
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primary governance mechanism, established w/I to reduce scope of agency problem. Formal target setting, measurment. Feedback. Allows mgmt to evaluate if strategies are maximizing long term profitability.
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purpose of strategic controls
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establish standards, create systems for measuring, compare actual performance against targets, evaluate
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true picture of performance
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financials should be supplemented w/ performance measures that indicate how well the cmopany has been achieving; CA, CR, EFF, INNOV
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opportunistic exploitation
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unethical behavior sometimes used by managers to unilaterally rewrite the terms fo a contract w/ suppliers
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Roots of ethical behavior
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personal ethics, people don't realize they're being unehtical, orginizational culture that de-emphasizes ethics, unethical leadership, top mgmt unethical.
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organizational design
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process of deciding how a company should create/use/combine organizational structure, control systems, and culture to pursue business model
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organizational structure
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means through which a company assigns employees to specific tasks and roles. Coordinate and integrate the efforts of employees at all levels.
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control system
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provide managers with incentives for employees and feedback
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reduce bearucratic costs
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group tasks into functions, group functions into units
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dectralize authority
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vest authority in managers at lower levels in the hierarchy as well as at the top. Reduces tall hier. And beau. Costs. 3 advantages: reduce info overload, increased motivation and accountability, fewer managers needed.
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Strat. Control systems
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mechanism allows managers to monitor and evaluate. Eff-contains measures to see how eff. Production is. Quality- gives feedback (customer complaints).INNOv- encourage risk taking. CR- how well employees w/ customer contact are doing their jobs.
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Organizational control levels: who sets controls for whom?
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BOD for corporate level for business level for funtional level for first level
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standardization
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degree of which a company specifies how a decision is made so employee behavior becomes measurable and predictable. Can standardize with inputs, outputs and conversion activities.
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inputs
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are screened according to preestablished criteria (qualities and skills employees should posess)
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conversion activities
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program work activities so they can be done the same way everytime (rules/procedures)
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Outputs
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what performance characteristic the final product should have
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IT
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making it easier for orgs to cost effectively develop output behavior controls-give mangers more and better info.
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organizational socialization
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how people learn org. culture, people internalize and learn the norms
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functional structure
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grouping of employees on the basis of their common expertise and experience or bc they use the same resources. EX: R&D, Sales/mkt, mtfg
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Adv of functional structure
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allows for strategic reward system, easier output control. People learn from eachother- greater productivity, creates capabilities and competencies at each function. More efficient(monitoring eachother, reducing costs and increasing flexability). Gives managers greater control- several different hierarchies.
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Functional struct. And mtfg
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improves eff and quailty, find match between structure, control and TQM
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F/s and R and D
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innovation and quality as excellence,
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F/S and sales
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encourage hig responsiveness to customers w/ output and behavior controls
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building capabilities
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begins at functional level
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good organizational design
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economizes bue. Costs and lowers cost structure, enhances cap. And comp., leads to diff and premium price
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product structure
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a way of grouping employees into separate product groups or units so each product group can focus on best ways to increase effectiveness of product
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P structure
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lowers cost due to communication, measuremnt. Value functions are centralized at top of org and diff product groups share their services. Each supp. Function divided into product oriented teams of functional specialists. Food processors, furniture mtfgs
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Market structure
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grouping employees into separate customer groups that each can focus on satisfying the needs of a particular segment. Support functions are centralized. Works well for well identified customer groups
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geographic structure
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grouping employeees into geo regions to best satisfy needs, reduces transport costs, more coordination and control than functional. Fedex, merchandisers, can achieve EOS
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Matrix structure
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grouping employees in two ways: eimulatneously by function and product/project to max rate at which diff kinds of products can be developed. Distinctive comp in R &D, vertically by function and horizontally by product. Flat and decentralized. 2 bosses. promotes innov and speeds prod. development. Aerospace, electronics. creates flex, min direct hierarch control.
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Restructuring
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process by which a company streamlines its hierarchy of authority and reduces the # of levels in it to a minimum to lower operating costs. 2 steps: aka downsizing, occurs bc of change in bix model and mostly bc fail to monitor and control biz ops.
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reengineering
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process of redesigning business process to achieve dramatic improvements in performance (cost/quality/speed/service). Must completely rethink value chain activities. Managers make business process focus not on functions.
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multidivisional structure
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complex org design that allows a company to grow and diversify while it also reduces coord and control problems; uses self contained divisions and seperat corp HQ staff. Large complex companies, each division an individual profit center and can have diff structure. functional resources are duplicated.
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unrelated diversification
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easiest and cheapest strat. Appropriate for multidiv. Low need for integration(no exch. Between divisions), some use for behavioral control and little use for org. culture. Allows evaluation of performance accurately.
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integration
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multidiv; medium need for integration(sched. Resource transf.), great use for financial conrols(ROIC and transfer pricing), great use for behavioral controls(standardized budgets), some use for org culture(shared norms and values). Sequential resource flow.
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transnational strat
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focused so that it can achieve local responsiveness and cost reduction. Some functions cetralized and some de. At global location best suited. Global matrix
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global strat
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oriented towards cost reduction, w all principal value creating functions centralized at optimal global location. Global division, product group
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transfer pricing
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problem of establishing the fair/competitive price of a resource/skill developed in one division and transferred and sold to another
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joint ventures
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used to maintain momentum and grow profits by entering new mkts. Two companies agree to pool resources and capa to establish new biz unit.
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new venture division
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separate and independent division est. to give managers the autonomy to develop new products
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first major issue of joint venture
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allocating authority and responsibility, implementation of issuse is diff, time consuming and expensive.
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mergers
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corp managers capabilities in org. design are vital in ensuring success of merger
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