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21 Cards in this Set
- Front
- Back
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What is a manager
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Traditional: Person who plans and directs people and resources
New Organization: Person who supports,coaches, coordinates, and leads Dilberts Principle: The most ineffective workers are systematically moved where they can do the least damage: to management |
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What is a manager
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Draft and Marcic: Management is the effective and efficient atainment of organizational goals through, organizing, leading,and controlling organizational resources
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Definition:Organization
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Group of people working together to achieve a common purpose
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Functions of Management
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Plan
Organize Lead Control |
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Plan
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Select Goals
Decide how to achieve them Use strategies to be more efficient/successful |
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Organize
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Assign ressponsibility for task accomplishment
Who?, What? and With what resources? |
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Control
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Is plan working?
make appropriate corrections What gets measured often only thing that gets done |
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Lead
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Use influence to motivate employees
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Mintzberb Study
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Studied CEO's
Activities: brief, varied, and fragmented Driven toward more active facets of the work and therefore rarely planners |
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New Wrokplace Challenges
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Rapid technological change
hyper competition Changing work relations Demanding customers New stakeholders |
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Responses Old Model
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Bounded
Hierarchial Fixed Homogeneous Local |
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Responses New Model
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Networked
Flat/horizontal Flexible Diverse Global |
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Managerial Work: New Workplace
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Flatter Organization
Rapid Changes More Teams More Diversity More Self Management Strong Critical Thinking Better Communication and team work Better Leadership, emotional intelligence |
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International Challenge
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Global Nature of Organizations: demands managers be culturally aware and savvy
Managers need to understand the environment in which the corporation does business and how it affects there business |
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Challenges to Individual
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Invest in Future: Keep number up in present
Continue present responsibilities while adding: teams, meet customers, go abroad, learn new practices, increase skill set Commit to Vison/ but stay flexible Be a speaker, leader.. but listen |
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Five Key Foundations: People
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Taylor Scientific Method
Hawthorne studies human element McGregor and theories X and Y Argyris and employees are adults "It Depends" |
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Taylor Scientific Method
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Develop science for every job, standardize work equipment, proper working conditions
Select workers with right ability Train Workers Separate Management work and Task work Use money as incentive for better performance/efficiency All about stucture |
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Hawthorne and Human Element
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Studied how physical conditions of workplace effected output
Studies Find: People performed better because more attention was paid to them Group effects influenced individual performance People's feelings, attitudes, and relationships with co-workers are important factors for managers to consider |
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McGregor Theory X and Y
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Theory X:
Individuals dislike work People must be coerced and directed, or punished to work People wish to avoid responsibility Theory Y: Individuals want to expend physical and mental effort in work People will exercise self direction and self control to achieve goals they are committed to People seek responsibility |
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Argyris
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Further along lines of McGregor
Managers should treat their employees as adults, not as children which happens often |
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"It Depends"(Contingency Theory)
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Contingency Theory
There is not one right answer except it depends Context, Situation, people involved, objective all effect decision |
