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43 Cards in this Set
- Front
- Back
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A performance appraisal in which employees are appraised not only by their managerial superiors but also by peers, subordinates, and sometimes clients.
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360-degree assessment
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The focus on achieving equality of opportunity within an organization.
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affirmative action
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Company department where management candidates participate in activities for a few days while being assessed by evaluators.
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assessment center
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Consists of the basic wage or salary paid employees in exchange for doing their jobs.
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base pay
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Type of structured interview in which the interviewer explores what applicants have done in the past.
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behavioral-description interview
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Employee gradations in performance rated according to scales of specific behaviors.
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behaviorally anchored rating scale (BARS)
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Additional non-monetary forms of compensation.
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benefits
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Negotiations between management and employees regarding disputes over compensation, benefits, working conditions, and job security.
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collective bargaining
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Payment comprising three parts: wages or salaries, incentives, and benefits.
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compensation
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Training in which computers are used to provide additional help or to reduce instructional time.
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computer-assisted instruction (CAI)
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The education of professionals and managers in the skills they will need to do their jobs.
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development
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Prejudicial outlook; when people are hired or promoted-- or denied hiring or promotion-- for reasons not relevant to the job.
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discrimination
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Tests legally considered to consist of any procedure used in the employment selection process.
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employee tests
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US panel whose job it is to enforce anti-discrimination and other employment-related laws.
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Equal Employment Opportunity (EEO) Commission
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Attracting job applicants from outside the organization.
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external recruiting
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LEgislation passed in 1938 that established minimum living standards for workers engaged in interstate commerce, including provision of a federal minimum wage.
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Fair Labor Standards Act
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Performance review systems whereby all employees within a business unit are ranked against one another, and grades are distributed along some sort of bell curve.
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forced ranking performance review systems
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Appraisals conducted at specific times throughout the year and based on performance measures that have been established in advance.
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formal appraisals
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A report listing an organization's employees by name, education, training, languages, and other important information.
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human resource inventory
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The activities managers perform to plan for, attract, develop, and retain a workforce.
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human resource (HR) management
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Appraisals conducted on an unscheduled basis an consisting of less rigorous indications of employee performance.
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informal appraisals
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Hiring from the inside, or making people already employed by the organization aware of job openings.
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internal recruiting
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The determination of the basic elements of a job.
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job analysis
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A summary of what the holder of the job does and how and why he or she does it.
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job description
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Placing information about job vacancies and qualifications on bulletin boards, in newsletters, and on the organization's internet.
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job posting
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Description of the minimum qualifications a person must have to perform a job successfully.
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job specification
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Legislated in 1935, US commission that enforces the procedures whereby employees may vote to have a union and collective bargaining.
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National Labor Relations Board
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Form of performance evaluation that is based on facts and that is often numerical.
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objective appraisals
(results appraisal) |
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Process of helping a newcomer fit smoothly intro the job and the organization.
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orientation
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Assessment of an employee's performance and the provision of feedback.
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performance appraisal
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The continuous cycle of improving job performance through goal setting, feedback and coaching, and rewards and positive reinforcement.
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performance management
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A picture of both positive and negative features of the job and organization given to a job candidate before he or she is hired.
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realistic job preview
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The process of locating and attracting qualified applicants for jobs open in the organization.
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recruiting
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Degree to which a test measures the same thing consistently, so that an individual's score remains about the same over time, assuming the characteristics being measured also remain the same.
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reliability
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The screening of job applicants to hire the best candidate.
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selection process
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Unwanted sexual attention that creates an adverse work environment.
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sexual harassment
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A structured interview in which the interviewer focuses on hypothetical situations.
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situational interview
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The development of a systematic, comprehensive strategy for understanding current employee needs and predicting future employee needs.
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strategic human resource planning
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Interview in which the interviewer asks each applicant the same questions and then compares the responses to a standardized set of answers.
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structured interview
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Form of performance evaluation based on a manager's perceptions of an employee's traits or behaviors.
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subjective appraisals
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Educating technical and operational employees in how to better do their jobs.
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training
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Interview in which the interviewer asks probing questions to find out what the applicant is like.
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unstructured interview
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Extent to which a test measures what it purports to measure and extent to which it is free of bias.
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validity
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