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18 Cards in this Set
- Front
- Back
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A field of study that investigates the impact of individuals, groups and structure on behavior within organization |
Organizational behavior |
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A consciously coordinated social unit, made up of a group of people who work together on common goals in a relatively continuous basis. |
Organization |
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lookingat relationships, attempting to attribute causes and effects and drawingconclusions based on scientific evidence
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Systematic Study |
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basingmanagerial decisions on the best available scientific evidence
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Evidence based management |
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A gut feeling not necessarily supported by research |
Intuition |
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an approach taken by OB that considers behaviourwithin the context in which it occurs |
Contingency Approach |
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the degree to which an employee identifieswith the organization and wishes to remain with the organization
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Organizational Commitment |
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thestrength of an individual's emotional attachment to, identification with andinvolvement in the organization
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Affective Commitment |
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a positive feeling about one's job resultingfrom an evaluation of its characteristics
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Job Satisfaction |
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givingemployees responsibility for what they do
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Empowerment |
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situationsin which individuals are required to define right and wrong conduct
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Ethical Dilemma |
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the study of moral values or principles thatguide our behaviour and inform us whether actions are right or wrong
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Ethics |
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the mix of people in organizations in terms ofgender, race, ethnicity, disability, sexual orientation and age
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Workforce Diversity |
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a performance measure including effectivenessand efficiency
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Productivity |
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theachievement of goals
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Effectiveness |
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theratio of effective work output to the input required to produce the work
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Efficiency |
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discretionarybehaviour that is not part of an employee's formal job requirements, but thatnevertheless promotes the effective functioning of the organization
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Organizational Citizenship Behavior |
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anarea of OB research that concerns how organizations develop human strengths,foster vitality and resilience and unlock potential
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Positive Organizational Scholarship |
