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132 Cards in this Set

  • Front
  • Back
Entrepreneur
a person who is relentlessly focused on an opportunity, in either a new or an existing business, to create value while assuming both the risk and reward for his or her effort
Bootstrapping
doing more with less in terms of resources invested in a business, and, where possible, controlling the resources without owning them
Small business
a business that is small compared to large companies in an industry, has geographically localized operations, is financed by only a few individuals, and has a small management team
4. Entrepreneurial opportunity
an economically attractive and timely opportunity that creates value for interested buyers or end users
5. Reluctant entrepreneur
a person who becomes an entrepreneur as a result of some severe hardship (financial or not)
6. Refugee
a person who becomes an entrepreneur to escape an undesirable situation
7. Founders
an entrepreneur who brings a new firm into existence
8. Franchisee
an entrepreneur whose power is limited by a contractual relationship with a franchising organization
9. High-potential venture (gazelle)
a small firm that has great prospects for growth
10. Attractive small firm
a small firm that provides substantial profits to its owner
11. Microbusiness
a small firm that provides minimal profits to its owner
12. Lifestyle business
a microbusiness that permits the owner to follow a desired patter of living
13. Artisan entrepreneur
a person with primarily technical skills and little business knowledge who starts a business
14. Opportunistic entrepreneur
a person with both sophisticated managerial skills and technical knowledge who starts a business
15. Entrepreneurial team
two or more people who work together as entrepreneurs on one endeavor
16. Niche market
a specific group of customers with an identifiable but narrow range of product or service interests
17. Mentors
a knowledgeable person who can offer guidance based on experience in a given field
18. Entrepreneurial legacy
material assets and intangible qualities passed on to both heirs and society
19. Integrity
an uncompromising adherence to the lofty values, beliefs, and principles that an individual claims to hold
20. Ethical issues
issues that involve questions of right and wrong
21. Stakeholders
individuals or groups who either can affect or are affected by the performance of the company
22. Social responsibilities
a company’s ethical obligations to the community
23. Intellectual property
original creations, including inventions, literary creations, and works of art that are protected by patents or copyrights
24. Ethical imperialism
the belief that the ethical standards of one’s own country can be applied universally; an arrogant attempt to impose American perspectives on other societies
25. Ethical relativism
the belief that ethical standards are subject to local interpretation; implies that anything goes if the local culture accepts it
26. Underlying values
unarticulated ethical beliefs that provide a foundation for ethical behavior in a firm
27. Code of ethics
official standards of employee behavior formulated by a business owner
28. Sustainable small business
a profitable company that responds to customers’ needs while showing reasonable concern for the environment
29. Environmentalism
the effort to protect and preserve the environment
30. Opportunity recognition
identification of potential new products or services that may lead to promising businesses
31. Entrepreneurial alertness
readiness to act on existing, but unnoticed, business opportunities
32. Startups
new business ventures created “from scratch”
33. Type A ideas
startup ideas centered around providing customers with an existing product or service NOT available in their market; tapping military intelligence to take an existing product to the civilian market
34. Type B ideas
startup ideas involving new or relatively new technology, centered around providing customers with a new product
35. Type C ideas
startup ideas centered around providing customers with new or improved products or services; Lemonaide crutches made her day better
36. Serendipity
a facility for making desirable discoveries by accident
37. General environment
the broad environment, encompassing factors that influence most businesses in a society
38. Industry environment
the environment that includes factors that directly impact a given firm and its competitors
39. Competitive environment
the environment that focuses on the strength, position, and likely moves and counter-moves of competitors in an industry
40. Resources
the basic inputs that a firm uses to conduct its business
41. Tangible resources
those organizational resources that are visible and easy to measure; an office building, computer equipment
42. Intangible resources
those organizational resources that are invisible and difficult to assess; intellectual property rights such as patents and copyrights, a firm’s reputation
43. Capabilities
the integration of various organizational resources that are deployed together to the firm’s advantage
44. Competitive advantage
a benefit that exists when a firm has a product or service that is seen by its target market as better than those of competitors
45. Core competencies
those capabilities that provide a firm with a competitive edge and reflect its personality
46. SWOT analysis
an assessment that provides a concise overview of a firm’s strategic situation
47. Strategy
a plan of action that coordinates the resources and commitments of an organization to achieve superior performance
48. Cost-based strategy
a plan of action that requires a firm to hold down its costs so that it can compete by charging lower prices and still making a profit
49. Differentiation-based strategy
a plan of action designed to provide a product or service with unique attributes that are valued by customers
50. Focus strategy
a plan of action that isolates an enterprise from competitors and other market forces by targeting a restricted market segment
51. Strategic decision
a decision regarding the direction a firm will take in relating to its customers and competitors
52. Feasibility analysis
a preliminary assessment of a business idea that gauges whether or not the venture envisioned is likely to succeed
53. Fatal flaw
a circumstance or development that alone could render a new business unsuccessful
54. Franchising
a business relationship in which an entrepreneur can reduce risk and benefit from the business experience of all members of the franchise system
55. Franchisor
the party in a franchise contract that specifies the methods to be followed and the terms to be met by the other party
56. Franchisee
an entrepreneur whose power is limited by a contractual relationship with a franchising org.
57. Franchise contract
the legal agreement between franchisor and franchisee
58. Franchise
the privileges conveyed in a franchise contract
59. Product and trade name franchising
a franchise agreement granting the right to use a widely recognized product or name (Coca-Cola)
60. Business format franchising
a franchise agreement whereby the franchisee obtains an ENTIRE marketing and management system geared to entrepreneurs (Sonic, McDonalds, Hilton hotels)
61. Master licensee
an independent firm or individual acting as a middleman or sales agent with the responsibility of finding NEW franchisees within a specified territory
62. Multiple-unit ownership
ownership by a single franchisee of more than one franchise from the same company
63. Area developers
individuals or firms that obtain the legal right to open SEVERAL franchised outlets in a give area
64. Piggyback franchising
the operation of a retail franchise within the physical facilities of a host store
65. Multi-brand franchising
the operation of several franchise organizations within a single corporate structure (Dwyer Group franchises 6 companies)
66. Co-branding
bringing two franchise brands together under one roof (KFC & Taco Bell in a connected store)
67. Churning
actions by franchisors to void the contracts of franchisees in order to sell the franchise to someone else and collect an additional fee
68. Encroachment
the franchisor’s selling of another franchise location within the market area of an existing franchisee
69. Franchise Disclosure Document (FDD)
a document that provides the accepted format for satisfying the franchise disclosure requirements of the FTC
70. Matchmaker
specialized brokers that bring together buyers and sellers of businesses
71. Due diligence
the exercise of reasonable care in the evaluation of a business opportunity
72. Nondisclosure agreement
an agreement in which the buyer promises the seller that he or she will not reveal confidential information or violate the seller’s trust
73. Fair market value
the price at which the property would change hands between a willing buyer and willing seller, both parties having reasonable knowledge of relevant facts
74. Business plan
a document that outlines the basic concept underlying a business and describes how that concept will be realized
75. Dehydrated plan
a short form of a business plan that presents only the most important issues and projections for the business
76. Comprehensive plan
a full business plan that provide an in-depth analysis of the critical factors that will determine a firm’s success or failure, along with all the underlying assumptions
77. Executive summary
a section of the business plan that conveys a clear and concise overall picture of the proposed venture
78. Product/service plan
a section of the business plan that describes the products and/or services to be provided and explains its merits; present your company’s competitive advantage here
79. Marketing plan
a section of the business plan that describes the user benefits of the product or service and the type of market that exists
80. Operations and development plan
a section of the business plan that offers information on how a product will be produced or a service provided, including descriptions of the new firm’s facilities, labor, raw materials, and processing requirements
81. Management team
a section of the business plan that describes a new firm’s organizational structure and the backgrounds of its key players
82. Critical risks
a section of the business plan that identifies the potential risks that may be encountered by an investor
83. Offering
a section of the business plan that indicates to an investor how much money is needed, and when and how the money will be used
84. Exit strategy
a section of the business plan that focuses on options for cashing out of the investment
85. Financial plan
a section of the business plan that projects the company’s financial position based on well-substantiated assumptions and explains how the figures have been determined
86. Pro forma statement
projections of a company’s financial statements up to five years, including balance sheets, income statements, and statements of cash flows, as well as cash budgets
87. Business model
an analysis of how a firm plans to create profits and cash flows given its revenue sources, its cost structures, and the required size of investment
88. Revenue model
a component of the business model that identifies the different types of revenue streams a firm expects to receive
88. Cost structures
a component of the business model that provides a framework for estimating the nature and types of costs and expenses a firm may incur
89. Maximum investment
a component of the business model that provides estimates of the types and amounts of investment required to achieve positive profits and cash flows
90. Small business marketing
business activities that direct the creation, development, and delivery of a bundle of satisfaction from the creator to the targeted user
91. Market analysis
the process of locating and describing potential customers
92. Marketing mix
the combination of product, pricing, promotion, and distribution activities
93. Customer profile
a description of potential customers in a target market
94. Intellectual property
original intellectual creations, including inventions, literary creations, and works of art, that are protected by patents or copyrights
95. Marketing research
the gathering, processing, interpreting, and reporting of market information
96. Secondary data
market information that has been previously compiled; like from the Internet
97. Primary data
new market information that is gathered by the firm conducting the research; observational methods and questioning methods
98. Market
a group of customers or potential customers who have purchasing power and unsatisfied needs
99. Market segmentation
the division of a market into several smaller groups with similar needs
100. Segmentation variables
the parameters used to distinguish one form of market behavior from another
101. Benefit variables
specific characteristics that distinguish market segments according to the benefits sought by customers
102. Demographic variables
specific characteristics that describe customers and their purchasing power; age, gender, income
103. Unsegmented strategy (mass marketing)
a strategy that defines the total market as the target market; assumes all customers desire the same basic benefit
104. Multi-segmented strategy
a strategy that recognizes different preferences of individual market segments and develops a unique marketing mix for each
105. Single-segment strategy
a strategy that recognizes the existence of several distinct market segments but focuses on only the most profitable segment
106. Sales forecast
a prediction of how much of a product or service will be purchased within a given market during a specified time period
107. Breakdown process (chain-ratio method)
a forecasting method that begins with a large-scope variable and works down to the sales forecast
108. Buildup process
a forecasting method in which all potential buyers in a target market’s submarkets are identified and then the estimated demand is added up
109. Direct forecasting
a forecasting method in which sales is the estimated variable
110. Indirect forecasting
a forecasting method in which variables related to sales are used to project future sales
111. Management team
managers and other key persons who give a company its general direction
112. Social network
an interconnected system of relationships with other people
113. Social capital
the advantage created by an individual’s connections in a social network
114. Reciprocation
a powerful social rule based on an obligation to repay in kind what another has done for or provided to us
115. Sole proprietorship
a business owned by one person, who bears unlimited liability for the enterprise
116. Unlimited liability
liability on the part of an owner that extends beyond the owner’s investment in the business
117. Partnership
a legal entity formed by two or more co-owners to operate a business for profit
118. Partnership agreement
a document that states explicitly the rights and duties of partners
119. Corporation
a business organization that exists as a legal entity and provides limited liability to its owners
120. Legal entity
a business organization that is recognized by the law as having a separate legal existence
121. C Corporation
an ordinary corporation, taxed by the federal government as a separate legal entity
122. Corporate charter (certificate of incorporation)
a document that establishes a corporation’s existence
123. Stock Certificate
a document specifying the number of shares owned by a stockholder
124. Pre-emptive right
the right of stockholders to buy new shares of stock before they are offered to the public
125. Piercing the corporate veil
a situation in which the courts conclude that incorporation has been used to perpetuate a fraud, skirt a law, or commit some wrongful act and thus REMOVE liability protection from the corporate entity
126. Limited partnership
a partnership with at least one general partner and one or more limited partners
127. General partners
a partner in a limited partnership who has UNLIMITED personal liability
128. Limited partner
a partner in a limited partnership who is not active in its management and has limited personal liability
129. S Corporation (Subchapter S corporation)
a type of corporation that offers limited liability to its owners but is taxed by the federal government as a partnership
130. Strategic alliance
an organizational relationship that links two or more independent business entities in a common endeavor
131. Board of directors
the governing body of a corporation, elected by the stockholders